Help Center

Settings

26 guides in this chapter of the SunPMS Help Center.

Settings overview
Settings control how the PMS behaves for one property: renting rules, features, night audit, language of labels, folio numbers, card processing…
Guest Mandatory Data
This screen lets you decide which guest details must be filled in before a reservation can be checked in or a guest profile can be saved.
Register Settings (Register Column Setup)
Controls which columns the Register (list view of reservations) shows and in what order. The page title on the screen is Register Column Setup.
Rental Setting
Defines how rooms are rented: default check-in and check-out times, reservation defaults, guest rules, what blocks a check-out, which charges can be…
Feature Setting
Switches optional PMS features on or off for the property, sets Express check-in/check-out, how many years ahead reservations are allowed, and a few…
Night Audit Setting
Controls when the day is closed (night audit), what blocks it, and which reports are printed or e-mailed automatically when a night audit is created.
Localization Setting
Sets the regional details of the property (country, currency, number of decimals), the fiscal year, which days are weekend days (for weekend rates)…
Display Setting
Chooses what is shown or hidden on screens and printouts, how guest names are formatted, the date format, the e-mailed report format and the amount…
Folio Setting
Decides how folio, group folio, payment receipt, sales and channel invoice and extra income receipt numbers are generated, what is printed on the…
Credit Card Setting
Turns online card processing on or off, chooses the payment gateway ("Tokenized Service"), stores its credentials and sets operational rules such as…
Guest Portal Setting
Turns the public guest page on or off and chooses what guests may request during their stay.
Hardware Setting
Links the hotel to a SunHardware property of the same owner. Paired phones and tablets and the front-desk stations (ID scanner, signature pad, key…
Parking Setting
Links the hotel to a SunParking car park of the same owner so guests' cars, valet requests and parking charges are visible and billable from the PMS.
WhatsApp Setting
Connects the hotel's own WhatsApp Business number (Meta WhatsApp Cloud API). Documents, automatic messages and guest chat go out from this number…
Email Setting
Configures how the PMS sends e-mail: folios, confirmation and cancellation letters, night-audit reports, invoices and test mails.
WebHook
Lets the PMS call an external web address (for example a marketing, revenue-management or guest-messaging system) whenever something happens: a…
Spa Setting
Links the hotel to its SunSpa property of the same owner, so the treatments of a stay show on the folio, the front desk can book spa treatments for…
Payment Gateway Integration
Registers the physical card terminals (devices) that are connected to a payment gateway, so cashiers can send a card payment from the folio to a…
Scanner Integration
Scanner Integration. Scanner Integration Part of the SunPMS Help Center.
Document Storage
Chooses where the images and files attached to guests (passports, ID scans, signatures, credit-card images, sales & channel documents) are kept: on…
Signature Pad Integration
Signature Pad Integration. Signature Pad Integration Part of the SunPMS Help Center.
Door Lock Integration
Door Lock Integration. Door Lock Integration Part of the SunPMS Help Center.
Device Configuration
One page to register the card payment devices (terminals) of the property and save the whole list with a single Save.
CRS Tax Exempt
Tells the PMS which taxes must not be charged on reservations that arrive from a channel (CRS engine) for given market sources.
FAS Settings
Connects the PMS to an external Financial Accounting System (FAS) so daily revenue and, optionally, statistical data are posted to the accounting…
Licences
Shows the property's plan, how many rooms it may use, and the add-on modules that are active, and lets the owner send a request to buy, upgrade or…

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