SunPMSby SunTatva Technologies

Rental Setting

Settings · Updated

On this page
  1. Before you start
  2. Screen layout
  3. How to change and save
  4. Messages you may see
  5. Tips and FAQ
  6. Screenshots

Defines how rooms are rented: default check-in and check-out times, reservation defaults, guest rules, what blocks a check-out, which charges can be discounted, room status and availability rules and no-show handling.

Rental Setting

Before you start

  • The page loads and saves the same property-wide settings record as the other setting screens (Feature, Night Audit, Localization, Display, Folio, Credit Card, Email). Save writes every setting of the property at once, so reload the page if someone else changed settings meanwhile.
  • Rate types (Rate Type master) and room statuses must exist for the drop-downs.

Screen layout

The page header shows the title Rental Setting, the line "Property setup · Settings", a short description and a back arrow to the Property Setup hub. A yellow Unsaved changes chip appears in the header as soon as you edit something. On the left, the On this page index jumps to a section; on small screens the sections simply follow each other. Each section is a card with a one-line explanation. Number fields have - / + buttons; yes/no options are switches with a hint under the label. A bar at the bottom of the page shows "All changes saved." or "You have unsaved changes." and holds the Save button.

Check-in & check-out times

Check-In Time and Check-Out Time (a time picker opens when you click the field; the value is shown like 1:01 PM). Defaults 13:01 and 11:00. Used to prefill time on new folio, group check-in, CRS and kiosk reservations, and by blocked rooms.

Reservation defaults

Field Meaning Default
Default reservation status Confirmed / Not Confirmed, prefilled in the new folio and used for CRS bookings. Confirmed
Default Rate Type Prefilled in the new folio; used for CRS bookings. RACK
Rate Change Confirmation When room type or stay length changes: Do Not Change (keep rate), Apply Default Rate (re-price), Ask Confirmation For Change Rate (prompt). Apply Default Rate

Guest options

Field Meaning Default Effect elsewhere
Remember Rate for Guest (switch) Reuse the rate last given to a returning guest. On New folio: when a known guest is picked, the previous rate is prefilled.
Remember Room for Guest (switch) Reuse the room last used. On Same, for the room.
Minimum Rental Age (Years) Youngest permitted primary guest. 0 = no check. 21 On check-in, if the primary guest's birth date is entered and the age is lower: "Minimum Rental Age must be more then N years." (CRS bookings skip it.)
Max Documents per Guest Number of documents (excluding credit cards) a guest profile may hold. 10 The folio Documents section blocks further uploads at the limit.

Check-out rules

Field Meaning Default Effect
Allow Check-Out with Deposit When off, check-out is stopped while deposits exist and the deposit dialog opens. Off Folio and group folio check-out.
Allow Check-Out with Authorized Payment When off, check-out is blocked while a card authorization is open: "...Reason: Authorized payment exist." On Also validated on the server.
Permits only zero balance Check-Outs When on, the balance must fall inside the range below. On Message "You can not perform checkout operation on this guest.
Reason: Balance is not zero."
Balance range treated as zero: From Balance / To Balance Lower and upper balance. Check-out is allowed when the folio balance is between them. 0 / 0 Lets you tolerate small round-off, e.g. -1 to 1.

Discounts

Four switches choose which parts a discount may apply to: Rent, Occupancy Tax, Other Charges, Other Charges Tax. Stored as a 4-digit flag (default Rent + Occupancy Tax = 1100). Used by the discount fields in new folio / stay details.

Room status & availability

Field Meaning Default
Room Status After CheckOut Status set when a guest checks out. V/Dirty
Room Status After Maintenance Status after maintenance/DNR ends. V/Dirty
Display V/Dirty room in checkin & reservation Whether vacant-dirty rooms are listed when a room is picked. On
Room Status as Available Room: V/Dirty, V/Clean Which vacant statuses count as available in availability. Both on
Fill Available Room At stay-days change, only fill rooms that are available. On
Auto assign room to CRS Reservation Assign a room automatically to incoming channel reservations. Off

No-show / cancel

Field Meaning Default
Manual Posting No-Show/Cancel Revenue When on, no-show/cancel revenue is not posted automatically; staff posts it (screen No-Show Posting). Off
Noshow Cancel On Occupancy & Revenue Include no-show/cancel in the Occupancy & Revenue forecast. Off
Auto No-show After Days Night audit marks unarrived reservations as no-show after this many days (0 = the next night). 0

Flash & inventory

Field Meaning Default
Max Stay Days on Flash and Flash Delinquent Balance Stored with the property record. The on-screen hint says they drive the Flash filters, but no screen reads them in the current code (the old Room View filters were removed), so changing them has no visible effect. 10 / 0
Include Unposted Reservation in Inventory Count unposted (pending) reservations when computing availability. Off

How to change and save

  1. Open Property Setup in the left menu and click the Rental Setting card (group Configuration), or type "rental" in the hub search.
  2. Edit the fields; use On this page to jump to a section. The header shows Unsaved changes.
  3. Click Save in the bar at the bottom. Result: "Setting updated successfully." and the bar reads "All changes saved."

Messages you may see

Message Why What to do
Setting updated successfully. Saved -
Please enter State Label. / Please enter Zip Label. Shared validation: State/Zip labels (Localization) empty Open Localization Setting and fill them
Server error text Save failed Retry

Tips and FAQ

  • Q: Why cannot I check out a guest with a balance of 0.50? A: The zero-balance range is 0 to 0. Widen From/To Balance.
  • Q: Why are rooms not shown in new reservations right after check-out? A: Room status after check-out is V/Dirty and V/Dirty display is off.

Screenshots

Rental Setting: rental screen
Rental Setting: rental screen
Rental Setting: rental lower
Rental Setting: rental lower
Rental Setting: rental changed
Rental Setting: rental changed
Rental Setting: rental saved
Rental Setting: rental saved