Hotel property management system
Hotel property management software that runs the whole house
SunPMS is a cloud, browser-based PMS for hotels and hotel groups: front desk, reservations and folios, housekeeping, rates, night audit, reports, channel manager sync, and connected POS, parking and ID-scan apps on one login.
- Front desk, reservations and folio billing
- Housekeeping, including a phone app for attendants
- Night audit and about 75 reports
- Channel manager and OTA sync
- POS, parking and ID-scan apps on one login
- Guest portal with online check-in
Why hotel teams choose SunPMS
One system for the day
Reservations, check-in, billing, housekeeping, night audit and reports share one folio and one PMS date, so the numbers agree.
Built for groups
One login, several properties, one separate database per group, licences per property.
Connected apps
SunPOS restaurants, SunParking car parks and SunHardware ID scanners link to the hotel and post to the room folio.
Guests serve themselves
The guest portal handles online check-in, requests, room service and chat, and the desk approves before anything changes.
Documented end to end
Every screen, field and message is explained in the Help Center, with narrated video walkthroughs.
Open to your channels
A connected CRS or channel manager sends bookings in and takes availability, rates and restrictions out.
Everything the hotel does, in one place
Open a feature to see what it does and the guides behind it.
Front desk and check-in
Arrivals, walk-ins, check-in, check-out and the daily view of the house on one screen.
See the feature →Reservations and folio billing
One folio per stay: rates, taxes, discounts, payments, deposits, split folios and group bookings.
See the feature →Housekeeping and mobile housekeeping
Room status, assignment and maintenance for the desk, plus a phone app for room attendants.
See the feature →Billing and night audit
Close the business day, post room charges and taxes, handle shifts, card authorisations and accounting export.
See the feature →Rates and availability
A calendar of room prices, restrictions and availability, with bulk updates and rate binding.
See the feature →Channel manager and OTA sync
Bookings in, availability, rates and restrictions out, through a connected CRS or channel manager.
See the feature →Reports and analytics
About 75 reports in nine categories with filters, column choice and Excel, PDF or e-mail export.
See the feature →Guest portal and online check-in
A personal link for each reservation: online check-in, requests, room service and chat, with desk approval.
See the feature →Team chat and notifications
Notification bell, team chat and chat with the linked restaurant or car park.
See the feature →Property setup and settings
Buildings, floors, room types, rooms, taxes, rate types, payment types, e-mail templates and settings.
See the feature →Users, roles and licences
Owner, administrator, desk and custom roles with privileges, IP whitelist and per-property licences.
See the feature →Guest database
Guest search, guest ledger, lost and found, contacts and guest import.
See the feature →See the product, not only the promise
The screens below are real SunPMS screens from the demo hotel, the same ones documented step by step in the Help Center. Figures change with your own data.
- Help Center with a guide for every screen
- Narrated video tutorials
- Report catalogue with columns and filters
- 652 answered questions
Connected apps on one login
Restaurant, car park and ID scanner link to the hotel and post charges to the guest room.
POS for restaurants and bars (SunPOS)
Charge restaurant bills to the guest room and take room service orders from the guest portal.
See the integration →Parking and valet (SunParking)
Guests cars on the stay, valet requests, parking booking and parking charged to the folio.
See the integration →ID scan and signature (SunHardware)
Turn a phone, tablet or iPad into the ID scanner and signature pad of the front desk.
See the integration →Channel manager and OTA
Connect a CRS or channel manager so bookings arrive and availability and rates go out.
See the integration →Payment gateway (SunPG)
Card tokens, authorisations, sales, refunds and terminals without storing card numbers.
See the integration →Accounting export (FAS and M3)
Daily revenue, tax, payment and ledger totals posted to your accounting system.
See the integration →Solutions
For hotels
Front desk, billing, housekeeping, reports and channel sync for a single hotel.
See the solution →For resorts and hotels with restaurants
Hotel plus restaurant, bar, parking and valet on one login, with charges posted to the room.
See the solution →For hotel groups and multi-property owners
One login, a group with several properties, per-property licences and a separate database per group.
See the solution →Find an answer fast
- 303help guides
- 75report pages
- 120how-to guides
- 652FAQ answers
- 383video tutorials
See SunPMS with your own hotel in mind
Request a walkthrough and we will show the screens your team will use every day.