Videos
SunPMS video tutorials
383 narrated walkthroughs, one playlist per chapter of the manual.
Every video starts with the screen and explains why a field exists, not only what to click.
Getting Started
7 videos. Sign up, verify your e-mail, log in, create your first property and open the PMS.
Open playlist →Property Configuration
23 videos. Set up the property profile, buildings, floors, room types, rooms, amenities and taxes.
Open playlist →Configuration - Rates, Users and Roles
30 videos. Rate types and binding, document types, other charges, payment types, exchange rates, users, roles…
Open playlist →Settings
44 videos. General, rental, feature, night audit, folio, card, guest portal and e-mail settings, devices and licences.
Open playlist →Extra Masters
20 videos. Extra income and expense categories, non-rental rooms, room owners, DNR reasons, deposits, notices and…
Open playlist →Views and Navigation
10 videos. Header and sidebar, dashboard, register, calendar, restriction view, guest ledger, user profile and shift…
Open playlist →Reservations and Folio
47 videos. New reservation and walk-in, every folio tab, groups, check-in, check-out, split folio, room change, late…
Open playlist →Reception and Search
7 videos. Search reservations, deep guest search, search groups and the guest account ledger.
Open playlist →Guest Services and Guest Portal
13 videos. Guest hub, arrival list, online check-in approvals, conversations, guest requests and the guest portal.
Open playlist →Housekeeping
12 videos. Housekeeping status, room assignment, housekeeping report, room maintenance and DNR.
Open playlist →Billing and Night Audit
17 videos. Night audit, no-show and cancel revenue, card authorization, batch folio, extra income and expense, shift…
Open playlist →Pricing and Availability
12 videos. Rate manager, rate and availability summary, occupancy and revenue summary and restrictions.
Open playlist →Guests
7 videos. Guest database, lost and found, contacts and guest import.
Open playlist →Sales and Channels
16 videos. Sales channel categories and sources, commissionable and creditable set-up and invoices.
Open playlist →Utility
9 videos. Undo and redo, import and unposted reservations, room owner payment and reservation sync.
Open playlist →Sync and Channel Manager
9 videos. Sync of reservations, statistics and inventory, CRS bulk updates, OTA reconciliation and comparison.
Open playlist →Reports
83 videos. Every SunPMS report: room, guest, daily, collection, monthly, tax, yearly, ledger, reservation and…
Open playlist →Integrations
13 videos. SunPOS room charges, SunHardware ID scan and signature, SunParking, payment gateway, FAS and M3.
Open playlist →Communication and Notifications
4 videos. Notification bell, team chat (direct, group, channels, files, search) and chat with linked apps.
Open playlist →Folio
18 videos. All SunPMS folio videos: header, tabs, payments, charges, split folio, room change, check-out and invoices.
Open playlist →Complete Video Manual
383 videos. Every SunPMS hotel property management system video in manual order: setup, reservations, folio…
Open playlist →See SunPMS with your own hotel in mind
Request a walkthrough and we will show the screens your team will use every day.