Communication and Notifications: SunPMS video tutorials
4 videos.
SunPMS video manual, chapter "Communication and Notifications". Notification bell, team chat (direct, group, channels, files, search) and chat with linked apps.
The bell in the header is the ONE place that collects everything that wants your attention, so you do not have to look for it: what guests are waiting on (requests, messages, online check-ins, restaurant and parking activity of the guest) and the alerts that other parts of the system raise for…
The chat window is a large panel (up to about 1120 pixels wide) that opens under the header at the right, with the conversation list on the left and the open conversation on the right, so you can read and write at the same time.
A channel is a standing room for a whole team, such as the front desk, housekeeping or the night shift. Nobody is added by hand: the channel has a rule and everyone who matches the rule is a member. When a new colleague joins a role, they find the channel in their list;
When your hotel is linked to a SunParking car park or a SunPOS restaurant, the front desk can chat with the valet desk or the restaurant cashier directly, without a phone call and without leaving SunPMS. People in the other app write from their own screen;
