Videos
20 videos.
SunPMS video manual, chapter "Extra Masters". Extra income and expense categories, non-rental rooms, room owners, DNR reasons, deposits, notices and housekeeping tasks.
Extra Income Category is the list of headings (categories) under which the hotel records income that is not a room or folio charge: scrap sale, commission received, hall rent. Staff pick one of these categories when they post an entry on the Extra Income page.
Extra Income Category is the list of headings (categories) under which the hotel records income that is not a room or folio charge: scrap sale, commission received, hall rent. Staff pick one of these categories when they post an entry on the Extra Income page.
The list of headings used when staff record hotel expenses on the Extra Expense page (petty purchases, repairs, refunds paid out). It works exactly like Extra Income Category but for expenses.
The list of headings used when staff record hotel expenses on the Extra Expense page (petty purchases, repairs, refunds paid out). It works exactly like Extra Income Category but for expenses.
A non rental room is a space that you do not sell to guests but that housekeeping still cleans or tracks: store, linen room, lobby, banquet hall, staff office. Listing them lets housekeeping managers assign them to cleaning groups and see their status next to the guest rooms.
A non rental room is a space that you do not sell to guests but that housekeeping still cleans or tracks: store, linen room, lobby, banquet hall, staff office. Listing them lets housekeeping managers assign them to cleaning groups and see their status next to the guest rooms.
Some hotels (condo-hotels, serviced apartments) sell rooms that are owned by individual investors. Room Owner keeps the owner's contact and bank details, the management fee the hotel keeps, and an opening balance.
Some hotels (condo-hotels, serviced apartments) sell rooms that are owned by individual investors. Room Owner keeps the owner's contact and bank details, the management fee the hotel keeps, and an opening balance.
This screen links each room owner to the rooms he or she owns. The assignment decides whose statement a room's income appears on. Each owner has one assignment record that holds all of his or her rooms.
This screen links each room owner to the rooms he or she owns. The assignment decides whose statement a room's income appears on. Each owner has one assignment record that holds all of his or her rooms.
DNR means "Do Not Rent". When staff mark a guest as DNR (for example after damage or non-payment), they choose one of the reasons from this list. The page title on screen is DNR Reasons; the hub card is DNR Reason.
DNR means "Do Not Rent". When staff mark a guest as DNR (for example after damage or non-payment), they choose one of the reasons from this list. The page title on screen is DNR Reasons; the hub card is DNR Reason.
A deposit type is a kind of refundable money the hotel holds for a guest, for example a rental (room) deposit or an "other" deposit such as a key or damage deposit. Each type is tied to a charge so the deposit appears on the folio under the right heading. The hub card is Deposit Setup;
A deposit type is a kind of refundable money the hotel holds for a guest, for example a rental (room) deposit or an "other" deposit such as a key or damage deposit. Each type is tied to a charge so the deposit appears on the folio under the right heading. The hub card is Deposit Setup;
A notice is a block of formatted text (house rules, terms and conditions, a seasonal message) that PMS prints on documents such as the registration card, reservation confirmation, folio or guest report.
A notice is a block of formatted text (house rules, terms and conditions, a seasonal message) that PMS prints on documents such as the registration card, reservation confirmation, folio or guest report.
A housekeeping task is one cleaning duty (Bathroom, Towels, Bed Sheets, Drapes, Vacuum, Dusting). Tasks are assigned to housekeepers or groups, and the housekeeping screens show which tasks are done for each room.
A housekeeping group is a team of housekeepers (for example "Morning shift" or "Tower A"). Rooms and tasks are assigned to groups and their members. Only users who have the Housekeeper role can be group members.
A housekeeping group is a team of housekeepers (for example "Morning shift" or "Tower A"). Rooms and tasks are assigned to groups and their members. Only users who have the Housekeeper role can be group members.
On this page you decide which tasks each member of a housekeeping group performs. It is a drag-and-drop board: tasks on the left, one card per member on the right. The page title on screen is Housekeeping Group Member Management.
