The guest database holds every guest profile. Search it, add or edit a profile, mark a guest as DNR (Do Not Rent), merge duplicate profiles, and export the list.
The guest database holds every guest profile. Search it, add or edit a profile, mark a guest as DNR (Do Not Rent), merge duplicate profiles, and export the list.
Lost & Found is the property's register of items guests say they lost (Lost Item tab) and items staff found (Found Item tab), with the room where it happened, who reported or claimed it, and whether the item was returned or discarded. Housekeeping adds found items;
Lost & Found is the property's register of items guests say they lost (Lost Item tab) and items staff found (Found Item tab), with the room where it happened, who reported or claimed it, and whether the item was returned or discarded. Housekeeping adds found items;
The Contact Database is a separate address book for people who are not (yet) guests: vendors, travel agents, VIPs, corporate contacts. Each contact has a contact category such as "Vendor" or "Travel agent".
xlsx) file. Use it when you move to SunPMS from another system or when you have a mailing list of past guests. Imported guests can then be found by name on a folio and in Guest Search.
xlsx) file. Use it when you move to SunPMS from another system or when you have a mailing list of past guests. Imported guests can then be found by name on a folio and in Guest Search.