SunPMS video manual, chapter "Sync and Channel Manager". Sync of reservations, statistics and inventory, CRS bulk updates, OTA reconciliation and comparison.
com, Expedia or your website by itself. A connected system does that: a CRS (Central Reservation System) or channel manager. This chapter explains how SunPMS talks to that system and which screens you use to check or repair the connection.
Use this screen to push reservation (folio) data again to a partner system connected through a WebHook interface, such as a CRM, revenue system or guest app. Typical use: the partner was offline for a day, or you linked a new interface and want existing in-house or future guests sent to it.
Sends your daily Revenue and Room Sold numbers to a partner interface again. Revenue-management and benchmarking partners use these figures to forecast demand and set prices. Use the screen when the partner missed days or when a new interface needs history.
Resends the number of rooms you have and the number still available, for a date range, to a partner interface. Use it when a partner shows a wrong room count, or after you changed room blocks, out-of-order rooms or the number of rooms in a room type.
An older all-in-one version of the three sync screens. It has three tabs, Sync Reservation, Sync Statistics and Sync Inventory, and one Sync button at the bottom that acts on the tab you are looking at. The menu entry for it is switched off in current versions;
The history and control screen for pushes to your CRS / channel manager. It lists every earlier inventory, restriction and rate push (who requested it, when, the status and the CRS answer) and lets you open the data that was sent. Use it to check whether a push worked.
Three pages that push a whole date range of one data type to your CRS / channel manager at once. Use them when you first connect the CRS, after big changes (new season rates, many rooms closed), or when OTAs show values that differ from SunPMS.
Compares the reservations you hold in SunPMS with what the OTA (through the CRS) holds for the same period and lists every difference: dates, status, amounts. You can then tell the OTA what really happened (cancel, no-show, changed stay) by posting the correction from the same screen.
The Booking Comparison Report (the screen is titled Reservation Comparison Report) compares the reservations you had on the books as of one date with the reservations you had as of another date, for chosen stay dates. ". Revenue managers and front office managers use it as a pickup (pace) report.
