Settings overview
Settings control how the PMS behaves for one property: renting rules, features, night audit, language of labels, folio numbers, card processing, e-mail and the connections to devices and other SunTatva apps.
Videos
Settings: SunPMS video tutorials
44 videos.
SunPMS video manual, chapter "Settings". General, rental, feature, night audit, folio, card, guest portal and e-mail settings, devices and licences.
Settings overview
Guest Mandatory Data
This screen lets you decide which guest details must be filled in before a reservation can be checked in or a guest profile can be saved. A hotel uses it to enforce its own policy (for example "mobile number and ID document are compulsory" or "guest must sign at check-in").
Guest Mandatory Data
This screen lets you decide which guest details must be filled in before a reservation can be checked in or a guest profile can be saved. A hotel uses it to enforce its own policy (for example "mobile number and ID document are compulsory" or "guest must sign at check-in").
Register Settings
Controls which columns the Register (list view of reservations) shows and in what order. The page title on the screen is Register Column Setup. Its Property Setup card is switched off, so most users change columns from the Register screen; this page is reachable by the route above.
Register Settings
Controls which columns the Register (list view of reservations) shows and in what order. The page title on the screen is Register Column Setup. Its Property Setup card is switched off, so most users change columns from the Register screen; this page is reachable by the route above.
Rental Setting
Defines how rooms are rented: default check-in and check-out times, reservation defaults, guest rules, what blocks a check-out, which charges can be discounted, room status and availability rules and no-show handling.
Rental Setting
Defines how rooms are rented: default check-in and check-out times, reservation defaults, guest rules, what blocks a check-out, which charges can be discounted, room status and availability rules and no-show handling.
Feature Setting
Switches optional PMS features on or off for the property, sets Express check-in/check-out, how many years ahead reservations are allowed, and a few fonts and guest messages. The page title reads Feature Setting.
Feature Setting
Switches optional PMS features on or off for the property, sets Express check-in/check-out, how many years ahead reservations are allowed, and a few fonts and guest messages. The page title reads Feature Setting.
Night Audit Setting
Controls when the day is closed (night audit), what blocks it, and which reports are printed or e-mailed automatically when a night audit is created. The page title reads Night Audit Setting.
Night Audit Setting
Controls when the day is closed (night audit), what blocks it, and which reports are printed or e-mailed automatically when a night audit is created. The page title reads Night Audit Setting.
Localization Setting
Sets the regional details of the property (country, currency, number of decimals), the fiscal year, which days are weekend days (for weekend rates) and the words the screens use (for example "Room", "Guest", "New Folio"). The page title reads Localization Setting.
Localization Setting
Sets the regional details of the property (country, currency, number of decimals), the fiscal year, which days are weekend days (for weekend rates) and the words the screens use (for example "Room", "Guest", "New Folio"). The page title reads Localization Setting.
Display Setting
Chooses what is shown or hidden on screens and printouts, how guest names are formatted, the date format, the e-mailed report format and the amount shown on the signature pad. The page title reads Display Setting.
Display Setting
Chooses what is shown or hidden on screens and printouts, how guest names are formatted, the date format, the e-mailed report format and the amount shown on the signature pad. The page title reads Display Setting.
Folio Setting
Decides how folio, group folio, payment receipt, sales and channel invoice and extra income receipt numbers are generated, what is printed on the folio, and which folios and letters are printed or e-mailed automatically at reservation, check-in and check-out.
Folio Setting
Decides how folio, group folio, payment receipt, sales and channel invoice and extra income receipt numbers are generated, what is printed on the folio, and which folios and letters are printed or e-mailed automatically at reservation, check-in and check-out.
Credit Card Setting
Turns online card processing on or off, chooses the payment gateway ("Tokenized Service"), stores its credentials and sets operational rules such as authorising a card at check-in and what happens to authorisations at night audit.
Credit Card Setting
Turns online card processing on or off, chooses the payment gateway ("Tokenized Service"), stores its credentials and sets operational rules such as authorising a card at check-in and what happens to authorisations at night audit.
Guest Portal Setting
Turns the public guest page on or off and chooses what guests may request during their stay. Each guest gets a personal link to check in online, chat with the front desk and, once checked in, request housekeeping items, amenities and room service.
Guest Portal Setting
Turns the public guest page on or off and chooses what guests may request during their stay. Each guest gets a personal link to check in online, chat with the front desk and, once checked in, request housekeeping items, amenities and room service.
Hardware Setting
Links the hotel to a SunHardware property of the same owner. Paired phones and tablets and the front-desk stations (ID scanner, signature pad, key card encoder, cash drawer) then scan guests' ID documents, collect signatures and encode key cards during check-in.
Hardware Setting
Links the hotel to a SunHardware property of the same owner. Paired phones and tablets and the front-desk stations (ID scanner, signature pad, key card encoder, cash drawer) then scan guests' ID documents, collect signatures and encode key cards during check-in.
Hardware Setting
Links the hotel to a SunHardware property of the same owner. Paired phones and tablets and the front-desk stations (ID scanner, signature pad, key card encoder, cash drawer) then scan guests' ID documents, collect signatures and encode key cards during check-in.
Parking Setting
Links the hotel to a SunParking car park of the same owner so guests' cars, valet requests and parking charges are visible and billable from the PMS.
Parking Setting
Links the hotel to a SunParking car park of the same owner so guests' cars, valet requests and parking charges are visible and billable from the PMS.
WhatsApp Setting
Connects the hotel's own WhatsApp Business number (Meta WhatsApp Cloud API). Documents, automatic messages and guest chat go out from this number, and guests can write back from booking to check-out.
WhatsApp Setting
Connects the hotel's own WhatsApp Business number (Meta WhatsApp Cloud API). Documents, automatic messages and guest chat go out from this number, and guests can write back from booking to check-out.
Email Setting
Configures how the PMS sends e-mail: folios, confirmation and cancellation letters, night-audit reports, invoices and test mails. You can use your own SMTP server or keep the default sender provided with the PMS.
Email Setting
Configures how the PMS sends e-mail: folios, confirmation and cancellation letters, night-audit reports, invoices and test mails. You can use your own SMTP server or keep the default sender provided with the PMS.
WebHook
Lets the PMS call an external web address (for example a marketing, revenue-management or guest-messaging system) whenever something happens: a reservation or check-in event, a room status change, night audit, or a rate / inventory / statistics sync.
WebHook
Lets the PMS call an external web address (for example a marketing, revenue-management or guest-messaging system) whenever something happens: a reservation or check-in event, a room status change, night audit, or a rate / inventory / statistics sync.
Spa Setting
Links the hotel to its SunSpa property of the same owner, so the treatments of a stay show on the folio, the front desk can book spa treatments for guests, spa bills charged to the room reach the guest folio, and guests can use a Spa tab on their own page.
Payment Gateway Integration
Registers the physical card terminals (devices) that are connected to a payment gateway, so cashiers can send a card payment from the folio to a terminal.
Payment Gateway Integration
Registers the physical card terminals (devices) that are connected to a payment gateway, so cashiers can send a card payment from the folio to a terminal.
Document Storage
Chooses where the images and files attached to guests (passports, ID scans, signatures, credit-card images, sales & channel documents) are kept: on SunTatva-managed storage, or in the hotel's own FTP server, Google Drive or OneDrive.
Document Storage
Chooses where the images and files attached to guests (passports, ID scans, signatures, credit-card images, sales & channel documents) are kept: on SunTatva-managed storage, or in the hotel's own FTP server, Google Drive or OneDrive.
Device Configuration
One page to register the card payment devices (terminals) of the property and save the whole list with a single Save. It shows the same payment device list as Payment Gateway Integration. ID scanners, signature pads and door locks are not entered here any more: they are set up in SunHardware.
Device Configuration
One page to register the card payment devices (terminals) of the property and save the whole list with a single Save. It shows the same payment device list as Payment Gateway Integration. ID scanners, signature pads and door locks are not entered here any more: they are set up in SunHardware.
CRS Tax Exempt
Tells the PMS which taxes must not be charged on reservations that arrive from a channel (CRS engine) for given market sources. Typical use: an OTA collects the tax itself, so the PMS should not add it again to the folio.
CRS Tax Exempt
Tells the PMS which taxes must not be charged on reservations that arrive from a channel (CRS engine) for given market sources. Typical use: an OTA collects the tax itself, so the PMS should not add it again to the folio.
FAS Settings
Connects the PMS to an external Financial Accounting System (FAS) so daily revenue and, optionally, statistical data are posted to the accounting package. At present the choice is M3 Accounting Systems (or N/A for none). The page title reads FAS Setting.
FAS Settings
Connects the PMS to an external Financial Accounting System (FAS) so daily revenue and, optionally, statistical data are posted to the accounting package. At present the choice is M3 Accounting Systems (or N/A for none). The page title reads FAS Setting.
Licences
Shows the property's plan, how many rooms it may use, and the add-on modules that are active, and lets the owner send a request to buy, upgrade or renew a licence. Many settings screens depend on a licence;