Help Center

Extra masters

11 guides in this chapter of the SunPMS Help Center.

Extra Income Category
Extra Income Category is the list of headings (categories) under which the hotel records income that is not a room or folio charge: scrap sale…
Extra Expense Category
The list of headings used when staff record hotel expenses on the Extra Expense page (petty purchases, repairs, refunds paid out).
Non Rental Room
A non rental room is a space that you do not sell to guests but that housekeeping still cleans or tracks: store, linen room, lobby, banquet hall…
Room Owner
Some hotels (condo-hotels, serviced apartments) sell rooms that are owned by individual investors.
Owner Room Assignment
This screen links each room owner to the rooms he or she owns. The assignment decides whose statement a room's income appears on.
DNR Reason
DNR means "Do Not Rent". When staff mark a guest as DNR (for example after damage or non-payment), they choose one of the reasons from this list.
Deposit
A deposit type is a kind of refundable money the hotel holds for a guest, for example a rental (room) deposit or an "other" deposit such as a key or…
Notice Setup
A notice is a block of formatted text (house rules, terms and conditions, a seasonal message) that PMS prints on documents such as the registration…
HouseKeeping Task
A housekeeping task is one cleaning duty (Bathroom, Towels, Bed Sheets, Drapes, Vacuum, Dusting).
House Keeping Group
A housekeeping group is a team of housekeepers (for example "Morning shift" or "Tower A"). Rooms and tasks are assigned to groups and their members.
House Keeping Member Assignment
On this page you decide which tasks each member of a housekeeping group performs. It is a drag-and-drop board: tasks on the left, one card per…

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