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Help Center

Billing and night audit

11 guides in this chapter of the SunPMS Help Center.

  • Night Audit
    Night Audit closes the current business day (the PMS date) and opens the next one. Until you run it, the PMS keeps working on the old date, even…
  • Noshow/Cancel Revenue Posting
    When a guest does not arrive (No-Show) or cancels, the hotel may keep part or all of the advance payment.
  • Credit Card Authorization
    This screen charges or holds money on cards stored on reservations (for example OTA or virtual cards) and releases holds after check-out.
  • Credit Card Reservation Authorization (grid page)
    This is the current Billing menu page for charging or holding the card that is stored on arriving reservations, for many reservations at once.
  • Credit Card Release Authorization (grid page)
    When a guest's card is held (authorized) and the guest then checks out without the hold being converted into a payment, the money stays blocked on…
  • Batch Folio
    Prints registration forms, folios or detailed folios for many guests in one PDF. A typical use is printing all departures for the day, or all…
  • Extra Income and Extra Expense
    Record money that comes in or goes out of the hotel but is not a guest folio payment: for example selling scrap, receiving a refundable donation…
  • FAS Interface
    FAS is the financial accounting system integration. This screen previews the day's accounting entries (debits and credits) that SunPMS will send to…
  • Shift Details, Shift End and Payment Denomination
    When shifts are enabled, each desk user starts a shift after login and ends it when signing out.
  • Shift End Details
    When a property uses shifts, signing out is not instant. The dialog Shift Details first shows what you collected during your shift and lets you…
  • Payment Denomination
    The Denomination window is a small change calculator. After you record a cash payment it shows the amount the guest gave you and the change to hand…

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