Messages - Reservations and check-in: Edit Group and group member reservations
Every message in this area, with the exact text, the screen, the condition that triggers it and what to do. Text in angle brackets such as <room no> is filled in by the program. Search this page for a few words of the message you see.
This page is one part of the reservations and check-in messages, split by screen. The parts are: 07a-group-checkin, 07b-check-in, 07c-check-in-stay-details, 07d-check-in-payment, 07e-check-in-guest-details, 07f-check-in-guest-documents, 07g-check-in-other-charges-and-misc-info, 07h-checkout-split-folio-late-checkout, 07i-edit-group-and-group-members, 07j-blocks-booking-and-room-change, 07k-server-side-messages.
Messages on screen
| Message (exact text) | Screen | When it appears | What to do |
|---|---|---|---|
| (text returned by the server) | Edit Group - #/groups | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
Are you sure you want to cancel this group? |
Edit Group - #/groups | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Are you sure you want to cancel? |
Edit Group - #/groups | A Yes/No confirmation box before Cancel this reservation on a member row cancels that one member. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Are you sure you want to delete this group? |
Edit Group - #/groups | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Are you sure you want to remove? |
Edit Group - #/groups | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Back date reservation can not be convert to check-in. |
Edit Group - #/groups | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
Can not perform checkout operation.<br>Reason: Invalid checkout date. |
Edit Group - #/groups | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
Group cancelled successfully. |
Edit Group - #/groups | Confirmation shown after the action completed. | Nothing to do. |
Group deleted successfully. |
Edit Group - #/groups | Confirmation shown after the action completed. | Nothing to do. |
Group Member cancelled successfully. |
Edit Group - #/groups | Confirmation shown after Cancel this reservation cancelled the clicked member only; the member window reloads the same group. | Nothing to do. |
Group Member removed successfully. |
Edit Group - #/groups | Confirmation shown after Delete on a member row removed the clicked member from the group; the member window reloads the same group. | Nothing to do. |
Invalid Check-In date. |
Edit Group - #/groups | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Member successfully checked-out. |
Edit Group - #/groups | Confirmation shown after the action completed. | Nothing to do. |
Please assign Room to this reservation before convert it to check-in. |
Edit Group - #/groups | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Reservation successfully checked-in. |
Edit Group - #/groups | Confirmation shown after the action completed. | Nothing to do. |
Sorry, you do not have permission to access past dated transaction. |
Edit Group - #/groups | A validation or business rule failed. | Ask an administrator to grant privilege AccessToPastDays to your role (Roles / Assign Transaction Privileges). |
You can not add Member(s) in back dated group. |
Edit Group - #/groups | A business rule blocked the action. | The rule depends on property setting IS_DO_NOT_ALLOW_TO_CHANGE_AUDITED_TRANSACTION; an administrator can review it under Settings. Change the value or the data so that it satisfies the rule stated in the message. |
You can not add Member(s) in checked-out group. |
Edit Group - #/groups | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
You can not cancel this group. <br>Reason: Some group member(s) already checked-in. |
Edit Group - #/groups | Cancel group on a group card: the members of that group are read first (Group/groupMember) and one of them is checked in. | Check out or remove the checked-in member first, or cancel the members one by one. |
The group members could not be read. Please try again. |
Edit Group - #/groups | Delete or Cancel group could not read the members of the group (the server returned an error without its own text). | Try again. If it repeats, contact support with the time and the group name. |
You can not delete this group. <br>Reason: Group member(s) exists. |
Edit Group - #/groups | Delete on a group card: the members of that group are read first (Group/groupMember) and it still has members. | Remove the members from the group, or cancel the group instead. |
You can not do check-in to No-show/Cancel Member. |
Edit Group - #/groups | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
You can not perform checkout operation on this <to lower case>.<br>Reason: Authorized payment exist. |
Edit Group - #/groups | A business rule blocked the action. | The rule depends on property setting IS_ALLOW_CHECKOUT_WITH_AUTHORIZED_PAYMENT; an administrator can review it under Settings. Change the value or the data so that it satisfies the rule stated in the message. |
You can not perform checkout operation on this <to lower case>.<br>Reason: Balance is not zero. |
Edit Group - #/groups | A business rule blocked the action. | | Number(member.balance) >...` |
You can not perform checkout operation on this <to lower case>.<br>Reason: Deposit exist. |
Edit Group - #/groups | A business rule blocked the action. | The rule depends on property setting IS_ALLOW_CHECKOUT_WITH_DEPOSIT; an administrator can review it under Settings. Change the value or the data so that it satisfies the rule stated in the message. |
<foliostatus> member(s) created successfully. |
Group Member Reservation | Confirmation shown after the action completed. | Nothing to do. |
<foliostatus> member(s) creation failed. Reason: <server message> |
Group Member Reservation | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
<foliostatus> member(s) partially created. Reason: <server message> |
Group Member Reservation | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
| (text returned by the server) | Group Member Reservation | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
Back date transaction not allowed. |
Group Member Reservation | A business rule blocked the action. | The rule depends on property setting IS_DO_NOT_ALLOW_TO_CHANGE_AUDITED_TRANSACTION; an administrator can review it under Settings. Change the value or the data so that it satisfies the rule stated in the message. |
Check-Out date should not be less than or equal to Check-In date. |
Group Member Reservation | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
Check-Out must be greater then Check-In. |
Group Member Reservation | A validation or business rule failed. | Set the check-out date after the check-in date. |
Invalid date for Check-In transaction. |
Group Member Reservation | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Invalid date selection, Can not match with rate type no of day(s) |
Group Member Reservation | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
Invalid Rate Type |
Group Member Reservation | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Invalid room selection. |
Group Member Reservation | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Member stay should not be exceed to group stay. |
Group Member Reservation | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
Member(s) added successfully. |
Group Member Reservation | Confirmation shown after the action completed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Number of Reservation should not be more than available Room. |
Group Member Reservation | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
Please select a room first. |
Group Member Reservation | A required selection has not been made when you click the action button. | | selectedGuestIndex < 0` |
Please select Member(s). |
Group Member Reservation | A required selection has not been made when you click the action button. | Select the member(s) and Save. |
The following room(s) have Vacant Dirty status:<br> <room list>. <br> Do you want to continue? |
Group Member Reservation | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |