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Messages - Reservations and check-in: Check-in: Payment tab

Messages and errors · Updated

Every message in this area, with the exact text, the screen, the condition that triggers it and what to do. Text in angle brackets such as <room no> is filled in by the program. Search this page for a few words of the message you see.

This page is one part of the reservations and check-in messages, split by screen. The parts are: 07a-group-checkin, 07b-check-in, 07c-check-in-stay-details, 07d-check-in-payment, 07e-check-in-guest-details, 07f-check-in-guest-documents, 07g-check-in-other-charges-and-misc-info, 07h-checkout-split-folio-late-checkout, 07i-edit-group-and-group-members, 07j-blocks-booking-and-room-change, 07k-server-side-messages.

Messages on screen

Message (exact text) Screen When it appears What to do
(text returned by the server) Checkin Payment The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support.
An unprocessed Credit Card transaction already exists. Please save it before adding new Credit Card transaction. Checkin Payment The value you entered clashes with an existing record. | x.pg...`
Are you sure you want to delete? Checkin Payment A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
Are you sure you want to permanentaly delete the selected record? (source text has a typo: permanentaly) Checkin Payment A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
Back dated payment not allow to add. <br>Reason: It will changed the audited reports. Checkin Payment A business rule blocked the action. The rule depends on property setting IS_DO_NOT_ALLOW_TO_CHANGE_AUDITED_TRANSACTION; an administrator can review it under Settings. Complete or reopen the audit period as the message says, or use a date after the last audited date.
Deleted Credit Card transaction already exists.<br/> Please save it before delete new Credit Card transaction. Checkin Payment The value you entered clashes with an existing record. Use a different name or code, or edit the existing record instead.
Do not allow payment before night audit. Checkin Payment A business rule blocked the action. The rule depends on property setting DO_NOT_ALLOW_PAYMENT_BEFORE_NIGHT_AUDIT; an administrator can review it under Settings. Complete or reopen the audit period as the message says, or use a date after the last audited date.
Generate the PG API Key before making a card payment. Checkin Payment A validation or business rule failed. Generate the payment gateway API key in the payment gateway settings, then try again.
Negative payment amount not allowed. Checkin Payment A business rule blocked the action. Ask an administrator to grant privilege AccessToAddNegativePayment to your role (Roles / Assign Transaction Privileges). Change the value or the data so that it satisfies the rule stated in the message.
Past date payment not allowed. Checkin Payment A business rule blocked the action. Ask an administrator to grant privilege AccessToAmountPaidPastDateAdd to your role (Roles / Assign Transaction Privileges). Change the value or the data so that it satisfies the rule stated in the message.
Payments saved successfully. Checkin Payment Confirmation shown after the action completed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Payments saved successfully. <server message> Checkin Payment Confirmation shown after the action completed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Please enter Refund Amount. Checkin Payment A required value is empty or invalid when you click the action button. Type the refund amount in the Refund Amount field and Save.
Please enter Sale Amount. Checkin Payment A required value is empty or invalid when you click the action button. Type the sale amount in the Sale Amount field and Save.
Please enter valid Amount. Checkin Payment A required value is empty or invalid when you click the action button. Type a valid amount in the Amount field and Save.
Please select a Guest. Checkin Payment A required selection has not been made when you click the action button. | paymentTransferCheckInID <= 0` (2 places)
Please select Credit Card Document. Checkin Payment A required selection has not been made when you click the action button. Select the credit card document and Save.
Please select Device/Credit Card Document. Checkin Payment A required selection has not been made when you click the action button. Select the device/credit card document and Save.
Please select Payment Type. Checkin Payment Add Payment on the Payment Type tab without a type. Editing a payment opens the tab of that payment and a refund of a Sales & Channels payment uses the Sales & Channels tab, so the message does not appear for those. Select the payment type and click Add Payment.
Please select Sales & Channels. Checkin Payment A required selection has not been made when you click the action button. | paymentDetail.businessSourceID <= 0`
Please specify payment amount. Checkin Payment A validation or business rule failed. Type the payment amount, then try again.
Refund Amount should not be greater then Original Amount. Checkin Payment A business rule blocked the action. Enter a refund up to the original amount.
Sale Amount should not be greater then Original Authorized Amount. Checkin Payment A business rule blocked the action. Enter a sale amount up to the original authorised amount.
There are pending unposted payments exists that need to be posted in the SUNPMS.<br>Do you want to post the payment? Checkin Payment A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
Transaction you are trying to perform will change audited reports. Checkin Payment A validation or business rule failed. The rule depends on property setting IS_DO_NOT_ALLOW_TO_CHANGE_AUDITED_TRANSACTION; an administrator can review it under Settings. Complete or reopen the audit period as the message says, or use a date after the last audited date.
You can not delete this Payment. <br>Reason: Refund Payment exist. Checkin Payment A business rule blocked the action. Change the value or the data so that it satisfies the rule stated in the message.
You cannot add negative Credit Card payment. Checkin Payment A business rule blocked the action. Enter a positive card payment amount.
You cannot add negative deposit payment. Checkin Payment A business rule blocked the action. Change the value or the data so that it satisfies the rule stated in the message.