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Messages - Reservations and check-in: Checkout, split folio and late checkout

Messages and errors · Updated

Every message in this area, with the exact text, the screen, the condition that triggers it and what to do. Text in angle brackets such as <room no> is filled in by the program. Search this page for a few words of the message you see.

This page is one part of the reservations and check-in messages, split by screen. The parts are: 07a-group-checkin, 07b-check-in, 07c-check-in-stay-details, 07d-check-in-payment, 07e-check-in-guest-details, 07f-check-in-guest-documents, 07g-check-in-other-charges-and-misc-info, 07h-checkout-split-folio-late-checkout, 07i-edit-group-and-group-members, 07j-blocks-booking-and-room-change, 07k-server-side-messages.

Messages on screen

Message (exact text) Screen When it appears What to do
(text returned by the server) Checkout The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support.
Are you sure you want to do check out? Checkout A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
Check-Out must be greater then Check-In. Checkout A validation or business rule failed. Set the check-out date after the check-in date.
Information saved. Checkout Confirmation shown after the action completed. Nothing to do.
Invalid DateOut Time Selected. Checkout A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
No Other Charge is binded with Other Deposit. (source text has a typo: binded) Checkout A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Please select Deposit. Checkout A required selection has not been made when you click the action button. | selectedDepositId == null`
Post Charge amount cannot be greater than Deposit amount. Checkout A business rule blocked the action. Enter a charge up to the deposit amount.
Refund amount cannot be greater than Deposit amount. Checkout A business rule blocked the action. Enter a refund up to the deposit amount.
Sorry, you do not have permission for reducing stay days Checkout A validation or business rule failed. Ask an administrator to grant privilege AbilityToReduceStayDays to your role (Roles / Assign Transaction Privileges).
Parking is still open Check Out - #/folio (dialog; SunParking linked) Check Out was clicked while a car of the stay is still in the car park or parking is unpaid. The dialog lists Cars still in the car park, Not paid or posted and the cars of this stay. Click Post to the folio now, link a car that belongs to the guest, or Check out anyway (needs the right Check Out With Pending Parking (privilege 271) and a reason in Reason (kept in the parking notifications)).
You are trying to post charge less than Deposit amount. <br> Therefore remaining amount ( <refund amount> ) will be refunded to Guest account. <br> Are you sure want to continue? Checkout A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
You are trying to refund less than Deposit amount. <br> Therefore remaining amount will be treated as payment. <br> Are you sure want to continue? Checkout A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
You can not perform checkout operation on this <to lower case>.<br>Reason: Authorized Payment exist. Checkout A business rule blocked the action. The rule depends on property setting IS_ALLOW_CHECKOUT_WITH_AUTHORIZED_PAYMENT; an administrator can review it under Settings. Change the value or the data so that it satisfies the rule stated in the message.
You can not perform checkout operation on this <to lower case>.<br>Reason: Balance is not zero. Checkout A business rule blocked the action. | Number(balanceAmount) > Number(propertySett...`
You can not perform checkout operation on this <to lower case>.<br>Reason: Invalid Checkout Date. Checkout A business rule blocked the action. Change the value or the data so that it satisfies the rule stated in the message.
(text returned by the server) Late Checkout - #/late-checkout The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support.
Guest(s) failed checked-out. Late Checkout - #/late-checkout A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Guest(s) successfully checked-out. Late Checkout - #/late-checkout Confirmation shown after the action completed. Nothing to do.
Please select alteast one guest to checkout. Late Checkout - #/late-checkout A required selection has not been made when you click the action button. Select the alteast one guest to checkout and Save.
Some guest(s) failed to checked-out. Late Checkout - #/late-checkout A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Sorry, you do not have permission for past date transaction. Late Checkout - #/late-checkout A validation or business rule failed. Ask an administrator to grant privilege AccessToPastDays to your role (Roles / Assign Transaction Privileges).
You can not perform checkout operation.<br>Reason: Some guest(s) have balance exist. Late Checkout - #/late-checkout A business rule blocked the action. The rule depends on property setting IS_ZERO_BALANCE_CHECKOUT; an administrator can review it under Settings. Change the value or the data so that it satisfies the rule stated in the message.
(text returned by the server) Split Folio The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support.
Delete successfully. Split Folio Confirmation shown after the action completed. Nothing to do.
Following charge is more than available charge. <br> Charge Amount <charge amount> for charge date <date format)> (source text has a typo: more then) Split Folio A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Following payment is more than available payment. <br> Payment Amount <amount paid> for payment date <date format)> (source text has a typo: more then) Split Folio A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Following rent is more than available rent. <br> Rent <rate> for from date <date format)> (source text has a typo: more then) Split Folio A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Information saved. Split Folio A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
Invalid No of Guest Split Folio A validation or business rule failed. | Number(NoofGuest) > checkInDetail.totalAdult`
Number of Guests cannot exceed total Guest. Split Folio A business rule blocked the action. Change the value or the data so that it satisfies the rule stated in the message.
Please select atleast one record from Rental charges or Other charges or Payment. Split Folio A required selection has not been made when you click the action button. Select the atleast one record from rental charges or other charges or payment and Save.
The Date In and Date Out of the split folio cannot be the same. Split Folio A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.