Messages - Reservations and check-in: Check-in: Stay Details tab
Every message in this area, with the exact text, the screen, the condition that triggers it and what to do. Text in angle brackets such as <room no> is filled in by the program. Search this page for a few words of the message you see.
This page is one part of the reservations and check-in messages, split by screen. The parts are: 07a-group-checkin, 07b-check-in, 07c-check-in-stay-details, 07d-check-in-payment, 07e-check-in-guest-details, 07f-check-in-guest-documents, 07g-check-in-other-charges-and-misc-info, 07h-checkout-split-folio-late-checkout, 07i-edit-group-and-group-members, 07j-blocks-booking-and-room-change, 07k-server-side-messages.
Messages on screen
| Message (exact text) | Screen | When it appears | What to do |
|---|---|---|---|
Save the reservation first. |
Checkin Stay Details - #/folio (Spa) | The list on the left of the folio, entry Spa, was clicked on a folio that is not saved yet; the spa treatments belong to a saved stay. | Click Reservation, Check In or Save in the folio header, then open Spa again. |
<crsengine> Sales & Channels not found. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
<max adult> Adult(s) are allowed in <room type name> Room Type |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
<max adult> Adult(s) are allowed in <room type name> Room Type For Date:<from date, false), "dd-mmm-yyyy")> |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
<max child> Child(ren) are allowed in <room type name> Room Type |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
| (text returned by the server) | Checkin Stay Details | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
| (text returned by the server) | Checkin Stay Details | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
An adjustment already exists for this date. |
Checkin Stay Details | The value you entered clashes with an existing record. | Use a different name or code, or edit the existing record instead. |
Are you sure you want to delete adjustment? |
Checkin Stay Details | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Are you sure you want to delete selected Guest(s)? |
Checkin Stay Details | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Are you sure you want to delete selected Vehicle(s)? |
Checkin Stay Details | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Are you sure you want to delete this signature? |
Checkin Stay Details | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Discount Amount must be less then or equal to <to string>. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Discount Percentage must be less then or equal to 100. |
Checkin Stay Details | A validation or business rule failed. | Enter a percentage of 100 or less. |
Failed to add Payment! |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Floor not available. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Invalid DateOut time selected. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Invalid stay date selected. <br>Member’s check-in date should be equal or greater than group check-in date. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Invalid stay date selected. <br>Member’s check-out date should be equal or less than group check-out date. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
No data found. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
No Payment(s) left for Posting. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
No Sales & Channels available for this category. |
Checkin Stay Details | A validation or business rule failed. | | businessSoureces.length <= 0` |
No Signature found. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Payment correction updated! |
Checkin Stay Details | Confirmation shown after the action completed. | Nothing to do. |
Payment exist with Sales & Channel <Sales & Channel name>. <br>Note: Remove Sales & Channel payment to change Sales & Channel. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Please enter Guest First Name. |
Checkin Stay Details | A required value is empty or invalid when you click the action button. | | sharedGuest.firstName.trim == ''` |
Please enter Guest Last Name. |
Checkin Stay Details | A required value is empty or invalid when you click the action button. | | sharedGuest.lastName.trim == ''` |
Please enter Signature. |
Checkin Stay Details | A required value is empty or invalid when you click the action button. | Type the signature in the Signature field and Save. |
Please provide Vehicle License. |
Checkin Stay Details | A required value is empty or invalid when you click the action button. | | vehicle.license.trim == ''` |
Please provide Vehicle Make. |
Checkin Stay Details | A required value is empty or invalid when you click the action button. | | vehicle.maker.trim == ''` |
Please select a Card Type for transactions. |
Checkin Stay Details | A required selection has not been made when you click the action button. | | selectedPayments.some(payment => !payment.cardType)` |
Please select a Guest. |
Checkin Stay Details | A required selection has not been made when you click the action button. | Select the a guest and Save. |
Please select a Sales & Channel. |
Checkin Stay Details | A required selection has not been made when you click the action button. | | checkInDetail.businessSource.businessSourceCategoryID <= 0` |
Please select a Vehicle. |
Checkin Stay Details | A required selection has not been made when you click the action button. | Select the a vehicle and Save. |
Rate will be changed. <br>Do you want to continue with current rate or new rate of selected room type? |
Checkin Stay Details | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Room(s) not available. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Rooms & guest details not found |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Select at least one transaction. |
Checkin Stay Details | A required selection has not been made when you click the action button. | | selectedPayments.some(payment => !payment.cardType)` |
Signature received from the device. Save the check-in to keep it. |
Checkin Stay Details | Confirmation shown after the action completed. | Nothing to do. |
Something Went wrong!. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Sorry, you do not have permission for reducing stay days |
Checkin Stay Details | A validation or business rule failed. | Ask an administrator to grant privilege AbilityToReduceStayDays to your role (Roles / Assign Transaction Privileges). |
The guest(s) (<names>) has DNR status exist.<BR> Reason:<server message> |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
The guest(s) (<names>) has DNR status exist.<BR> Reason:<server message><BR> Do you want to continue with this guest. |
Checkin Stay Details | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
There is no any active Hourly Rate Type configured. |
Checkin Stay Details | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |