Messages - Reservations and check-in: Check-in: Other Charge and Misc Info tabs
Every message in this area, with the exact text, the screen, the condition that triggers it and what to do. Text in angle brackets such as <room no> is filled in by the program. Search this page for a few words of the message you see.
This page is one part of the reservations and check-in messages, split by screen. The parts are: 07a-group-checkin, 07b-check-in, 07c-check-in-stay-details, 07d-check-in-payment, 07e-check-in-guest-details, 07f-check-in-guest-documents, 07g-check-in-other-charges-and-misc-info, 07h-checkout-split-folio-late-checkout, 07i-edit-group-and-group-members, 07j-blocks-booking-and-room-change, 07k-server-side-messages.
Messages on screen
| Message (exact text) | Screen | When it appears | What to do |
|---|---|---|---|
| (text returned by the server) | Checkin Misc Info | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
Are you sure you want to delete selected Guest(s)? |
Checkin Misc Info | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Are you sure you want to delete selected Vehicle(s)? |
Checkin Misc Info | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Guest DNR Not Available |
Checkin Misc Info | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Please enter Guest First Name. |
Checkin Misc Info | A required value is empty or invalid when you click the action button. | | sharedGuest.firstName.trim == ''` |
Please enter Guest Last Name. |
Checkin Misc Info | A required value is empty or invalid when you click the action button. | | sharedGuest.lastName.trim == ''` |
Please provide Vehicle License. |
Checkin Misc Info | A required value is empty or invalid when you click the action button. | | vehicle.license.trim == ''` |
Please provide Vehicle Make. |
Checkin Misc Info | A required value is empty or invalid when you click the action button. | | vehicle.maker.trim == ''` |
Please select a Guest. |
Checkin Misc Info | A required selection has not been made when you click the action button. | Select the a guest and Save. |
Please select a Vehicle. |
Checkin Misc Info | A required selection has not been made when you click the action button. | Select the a vehicle and Save. |
Please Select DNR Category |
Checkin Misc Info | A required selection has not been made when you click the action button. | | guestMisconductSubCategoryID == ''` |
| (text returned by the server) | Checkin Other Charge | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
Are you sure you want to delete? |
Checkin Other Charge | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Are you sure you want to permanently delete the selected record? |
Checkin Other Charge | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Back dated charge not allow to add. <br>Reason: It will changed the audited reports. |
Checkin Other Charge | A business rule blocked the action. | The rule depends on property setting IS_DO_NOT_ALLOW_TO_CHANGE_AUDITED_TRANSACTION; an administrator can review it under Settings. Complete or reopen the audit period as the message says, or use a date after the last audited date. |
Back dated transaction not allow to modify. <br>Reason: It will changed the audited reports. |
Checkin Other Charge | A business rule blocked the action. | The rule depends on property setting IS_DO_NOT_ALLOW_TO_CHANGE_AUDITED_TRANSACTION; an administrator can review it under Settings. Complete or reopen the audit period as the message says, or use a date after the last audited date. |
Do you want to add an Other Charge for remaining stay days? |
Checkin Other Charge | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Negative payment amount not allowed. |
Checkin Other Charge | A business rule blocked the action. | Ask an administrator to grant privilege AccessToAddNegativePayment to your role (Roles / Assign Transaction Privileges). Change the value or the data so that it satisfies the rule stated in the message. |
Other Charges saved successfully. |
Checkin Other Charge | Confirmation shown after the action completed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Please specify valid Rate. |
Checkin Other Charge | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |