Help Center

Housekeeping mobile

10 guides in this chapter of the SunPMS Help Center.

Housekeeping Mobile - overview and setup
Housekeeping Mobile is a phone-friendly part of SunPMS for room attendants. A housekeeper signs in with the normal SunTatva login, goes straight to…
Housekeeping Mobile - Rooms (My rooms)
The home screen of the housekeeper. It lists today's rooms with colour, status and what is happening in the room, so the attendant knows where to go…
Housekeeping Mobile - Room detail
Everything about one room for the person standing in it: the status, big buttons for what can be done next, the cleaning timer, the checklist, open…
Housekeeping Mobile - Report an issue
The form a housekeeper uses to tell the right person about damage or any other problem, with photos, from the room itself.
Housekeeping Mobile - My reports
Shows the reports the housekeeper sent (or that are assigned to them) with their status, and lets them follow the answer.
Housekeeping Mobile - Supervisor view
Supervisors see every report of the hotel, act on it from the phone and watch it through to the end.
Housekeeping Mobile - Chat and Report to supervisor
The Chat tab is the normal SunComm team chat on the phone: your conversations, the Housekeeping channel, direct messages with colleagues and the…
Housekeeping Mobile - Alerts (notifications)
The Alerts tab is the same notification list as the bell of the desk. A red number on the tab counts unread alerts.
Housekeeping Mobile - Me (profile and settings)
Shows who is signed in, which hotel and date the app works on, what the account may do, and the personal settings.
Housekeeping Mobile - troubleshooting
Housekeeping Mobile - troubleshooting. Housekeeping Mobile - troubleshooting Part of the SunPMS Help Center.

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