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Daily Other Charge Report

Updated

On this page
  1. Purpose
  2. Who uses it
  3. About this report on screen
  4. Before you start
  5. Step by step
  6. Filters
  7. Columns
  8. Totals and grouping
  9. How to read an example
  10. Common questions it answers
  11. Troubleshooting
  12. Messages you may see
  13. Related reports
  14. Screenshots

The Daily Other Charge Report lists the other charges (laundry, mini bar, miscellaneous and so on) posted on one day, with quantity, rate, amount, tax and total, and a summary per charge at the end.

Daily Other Charge Report result

Purpose

Check the extra income of a day, find a charge posted by mistake, and see how much each charge earned.

Who uses it

  • Manager: extra income control.
  • Accountant: charge totals and tax.
  • Housekeeping or restaurant supervisor: charges of their department.

About this report on screen

Every report page has an About this report bar under its header (button Explain / Hide). It explains the report in plain words:

  • Summary: Other charges (not room rent) posted on a date.
  • What this report shows: Each other charge posted on the chosen date with folio, quantity, rate and amount, grouped by charge.
  • How to read it:
  • Pick one charge or All.
  • Good to know:
  • Exclude No-Show/Cancel leaves out charges posted for no-shows and cancellations.

Before you start

  • Other charges must exist in Settings > Other Charge. Only charges posted on the day are listed.

Step by step

  1. Click Reports in the left menu (or press Ctrl+K and type the report name). The report library opens at #/reports.
  2. Choose the category Daily Reports (or type in the search box) and click the card Daily Other Charge ("Extra charges summary"). You can also open #/report/daily-other-charge directly.
  3. The report opens and runs once with its default criteria, so you already see data. Under Report criteria set From Date, Select Other Charge, Exclude No-Show/Cancel as you need (in a date calendar, Working Date jumps to the current business date).
  4. Click Show to run it again with the new criteria. The line under Results tells how many rows are shown.
  5. Read the result as a Table or as Cards (switch at the top right). Columns shows or hides columns and lets you drag them into another order; click a column title to sort. Hide criteria / Show criteria folds the criteria away; on a tablet or phone it folds by itself after Show and leaves a one-line summary.
  6. Click Export and choose PDF, Excel or Email (PDF). The button is always in the header but stays disabled until the report has rows.

Filters

Filter Meaning Default / rules
From Date The business day. The PMS date.
Select Other Charge Show one charge only, or ALL. ALL.
Exclude No-Show/Cancel Tick to leave out charges that belong to no-show and cancelled reservations. Not ticked.

Columns

Column Meaning and how it is calculated
Room Name, Guest Name The room and primary guest of the folio.
Charge Name The other charge (for example Mini bar water).
Quantity, Rate How many and the unit rate.
Amount Quantity x Rate, before tax.
Other Charges Tax Tax on the charge (title from your settings).
Total Amount + tax.

Totals and grouping

Groups: Reservation, CheckIn (and CheckOut when the guest has left). At the end Total (Grand Total of quantity, amount, tax and total) and Total of Individual Other Charge, which gives the same figures per charge name.

How to read an example

On 16-Oct-2026 the report lists 12 charge lines for room 204 (Hana Kobayashi) and room 201 (Priya Nair): for example Laundry per piece, quantity 2 at 350.00 = 700.00, and Mini bar water 450.00. The grand total is 6,360.00 of charges with 0 tax (the charges are not taxed in the demo). On the PMS date 17-Oct-2026 there is a single line, Miscellaneous 500.00 for the reservation of Arjun Reddy.

The numbers come from the SunTatva Demo Hotel on the day this page was written; your own figures will of course differ.

Common questions it answers

  • What extras were sold today and how much did each earn?
  • Who was charged for laundry or the mini bar?
  • Did any no-show or cancelled folio get charges?

Troubleshooting

What you see Why and what to do
A charge I posted is missing Check the date of the charge (the posting date) and the Select Other Charge filter.
Totals differ from the Daily Report Other Charge in the Daily Report is per folio for the day; compare the grand total here with the Other Charge total there.
Export is greyed out The report has no rows (No record found!), so there is nothing to export. Change the criteria and click Show.
You are signed out when the report opens Your role does not have the privilege of this report. The screen checks the privilege when the address is opened and logs you out if it is missing.

Messages you may see

Message Why it appears What to do
No record found! The report found nothing for the date or filters you chose. Check the date (the first PMS date of the hotel is the earliest you can pick), the desk user and the other filters, then click Show.
Email sent successfully. You chose Export > Email (PDF). The server built the PDF and handed it to the mail service. Nothing. If the mail does not arrive, check the e-mail address of the property and the e-mail settings.

Screenshots

Daily other charge day16
Daily other charge day16
Daily other charge export
Daily other charge export
Daily other charge filters
Daily other charge filters
Daily other charge laundry
Daily other charge laundry