How do I assign rooms to housekeepers?

Updated 2026-10-25

Short answer

Open Housekeeping > House Keeping Room Assignment, pick the group, tap rooms and press Assign on a housekeeper (or drag a room onto the housekeeper), or click Auto Allocation.

Steps

One-time setup

1. Create housekeeping users (add user with the House Keeper role).
2. Property Setup > HouseKeeping Setup > House Keeping Group > Create HouseKeeping Group: enter Group Name, tick the members, Save.
3. Optional tasks per member: House Keeping Member Assignment (drag tasks onto members).

Daily

1. Open Housekeeping > House Keeping Room Assignment and choose the group (the pill list Group).
2. Optional: use Room filter (Building, Floor, Room status) or Find a room to narrow the Rooms list; Pick all shown ticks every listed room, Clear picks unticks them.
3. Tick rooms and press Assign on a housekeeper, or drag a room onto a housekeeper card, or click Auto Allocation to split unassigned rooms evenly.
4. Remove with the x on the room chip, drag it back to Rooms, or use Clear Room.

Check the result

Assignment Saved. Every change saves at once; there is no Save button. The rooms show on the Housekeeping Report.

Common problems

• Auto Allocation is disabled: the group has no member.
• Group missing: create it in House Keeping Group.
• Messages: Housekeeping messages.

Detailed pages

Room assignment, HK Group, HK Group Member.