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Messages - Housekeeping

Messages and errors · Updated

Every message in this area, with the exact text, the screen, the condition that triggers it and what to do. Text in angle brackets such as <room no> is filled in by the program. Search this page for a few words of the message you see.

Messages on screen

Message (exact text) Screen When it appears What to do
Room <room name> cannot be changed here. Open Change room status. Dashboard - housekeeping list (#/dashboard) You clicked a room in the housekeeping list of the Dashboard, but the room is not in a status that can be moved from there (for example it is under maintenance or reserved ready). Open Housekeeping > Change House Keeping Status (change a room status).
(text returned by the server) Block Unblock - #/room-maintenance The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support.
Are you sure you want to unblock this Unit? Block Unblock - #/room-maintenance A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
Invalid block dates selected. Block Unblock - #/room-maintenance A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Please enter block remark. Block Unblock - #/room-maintenance A required value is empty or invalid when you click the action button. | remark == null`
Please enter remark. Block Unblock - #/room-maintenance A required value is empty or invalid when you click the action button. | blockRoom.remark.trim === ''`
You can not perform block this Room.<br>Reason: Please select Room Block Unblock - #/room-maintenance A business rule blocked the action. Change the value or the data so that it satisfies the rule stated in the message.
You can not perform edit this unblock Room.<br>Reason: Something went wrong Block Unblock - #/room-maintenance A business rule blocked the action. Change the value or the data so that it satisfies the rule stated in the message.
You can't perform edit this unblock Room.<br>Reason: Please select block Room Block Unblock - #/room-maintenance A business rule blocked the action. Change the value or the data so that it satisfies the rule stated in the message.
(text returned by the server) Change Room Status - #/housekeeping/room-status The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support.
Room Status changed successfully. Change Room Status - #/housekeeping/room-status Confirmation shown after the action completed. Nothing to do.
No Group Member found. House Keeping Report - #/housekeeping/report A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Please select atleast one Room Status. House Keeping Report - #/housekeeping/report A required selection has not been made when you click the action button. | roomStatus.length <= 0` (2 places; first at line 101)
Please select House Keeping Group. House Keeping Report - #/housekeeping/report A required selection has not been made when you click the action button. Select the house keeping group and Save.
(text returned by the server) House Keeping Room Assignment - #/housekeeping/assignment The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support.
Assignment Saved. House Keeping Room Assignment - #/housekeeping/assignment Confirmation shown after the action completed. Nothing to do.

Server-side messages

These are produced by the SunPMS server (or its database) and appear on whatever screen made the request.

Message (exact text) Screen When it appears What to do
<error message><br>Availability fails for Room Type:<room type name> Server: BlockedRoomService / ValidateAddBlockedRooms The server refused the request and sent this text back to the screen. Condition: foreach (var item in blockedRoomList) AND item.IsActive == true AND roomresp.IsRoomAvailable == false AND lstFailedRoomtype.FindIndex(x => x... Correct the data named in the message and retry; if the cause is unclear contact support.
Can not add rooms in blocked due to checkin/reservation exist. Server: BlockedRoomService / AddEditBlockedRoom The server refused the request and sent this text back to the screen. Condition: else AND IsValid == false AND checkInRooms.Count > 0 Correct the data named in the message and retry; if the cause is unclear contact support.
Can not add rooms in blocked due to some checkin/reservation exist. Server: BlockedRoomService / BulkAddBlockedRooms The server refused the request and sent this text back to the screen. Condition: lstRooms.Count > 0 Correct the data named in the message and retry; if the cause is unclear contact support.
Date should be between property min and rate max date. Server: HouseKeepingTaskDtoValidation The server refused the request and sent this text back to the screen. Condition: (no enclosing condition: the failure path of the method) Correct the data named in the message and retry; if the cause is unclear contact support.
Invalid HK Model Server: HouseKeepingService / GetHouseKeepingTaskDetail The server refused the request and sent this text back to the screen. Condition: !validation.IsValid Correct the data named in the message and retry; if the cause is unclear contact support.
No record found. Server: HKGroupService / GetHKGroupData; Server: HKGroupService / GetAllHKUsers; Server: HKGroupService / GetHKUsersGroupwise and 13 more The server refused the request and sent this text back to the screen. Condition: data == null || data.Count <= 0 Refresh the screen; the record may have been deleted or belongs to another property. Re-select it and retry.
Procedure failed. Server: BlockedRoomRepository / AddEditBlockedRoom; Server: BlockedRoomRepository / RemoveBlockedRoom; Server: ChangeRoomStatusRepository / ChangeRoomStatus and 5 more The database call returned a failure code; the real cause is in the server exception log. Condition: status == -1 Try again. If it repeats, give support the screen, time and what you were saving; they can read the exception log.
Property details not found Server: HouseKeepingReportService / GetHouseKeepingReport The server refused the request and sent this text back to the screen. Condition: propertymaster == null Refresh the screen; the record may have been deleted or belongs to another property. Re-select it and retry.
Record Already Exist. Server: HKGroupService / ValidateAddUpdateHKGroup; Server: HKTaskService / ValidateAddUpdateHKTask The server refused the request and sent this text back to the screen. Condition: (_HKGroup.CheckHKGroupIsExist(HKGroup.HKGroupName, HKGroup.PropertyID, HKGroup.HKGroupID)) == true Use a different name or code, or edit the existing record.
Something wrong, Please try again. Server: HKGroupService / HKGroupAddUpdate; Server: HKTaskService / HKTaskAddUpdate; Server: HKTaskService / AddCheckinHousekeepingTask and 6 more The database call returned a failure code; the real cause is in the server exception log. Condition: HKGroupId <= 0 Try again. If it repeats, give support the screen, time and what you were saving; they can read the exception log.