SunTatva shows an Agreement and Privacy Policy that the owner must accept. You accept it when you sign up. If SunTatva publishes a new version, the owner must accept again at the next login before the portal opens.
Before you start
Only the owner (main user) can accept an agreement. Staff cannot accept it for the group.
Screen layout
During sign-up
Item
What it means
Checkbox "I have read and accept the Terms and Conditions" (hint "Ticking opens the agreement; accept it there to continue.")
Ticking it opens the agreement window; the box is only ticked after I agree. Continue is disabled until it is ticked.
Terms and Conditions link
Opens the same agreement window.
Window Agreement & privacy policy
The agreement text. A footer shows "Scroll to the end to accept" and turns green "You have read the agreement" once you have scrolled to the bottom. I agree is disabled until then. Cancel closes the window and leaves the box empty.
At login
Item
What it means
Terms of Service link (login page)
Opens the current agreement for reading. Button OK closes it.
Window Accept the agreement to continue
Shown automatically to the owner when a new agreement must be accepted (note: "As the owner of this account you need to accept the SunTatva agreement before you can create or open a property."). I agree (enabled after you scroll to the end) accepts and continues. Sign out declines and signs you out; the window cannot be closed any other way.
Window " — Agreement & Privacy Policy" (from the Terms of Service link)
Read-only copy; OK closes it.
How to accept at sign-up
On the sign-up form tick the checkbox (or click the Terms and Conditions link). The agreement window opens.
Scroll to the end, then click I agree. The box is now ticked.
Solve the Security check and click Continue.
Result: your agreement is recorded with the account when it is created.
How to accept a new agreement at login
Log in as the owner.
The agreement window opens. Scroll and read.
Scroll to the end and click I agree (Sign out if you do not accept).
Result: you continue to the landing portal and are not asked again until the next new version. If the stored session has expired (for example at the first start of the day) no message is shown: the portal simply sends you to the sign-in page.
What happens when staff log in and a new agreement is pending
A staff user sees "Please reach out to your Property Administrator to finalize the agreement." and does not continue until the owner has accepted. After the owner accepts, staff can log in normally.
What happens behind the scenes
The agreement text is chosen by the platform brand (company) and is the current published version.
Acceptance is stored against your user with the agreement version.
When no agreement is waiting, login goes straight to the landing portal.
Messages you may see
Message (exact text)
Why it appears
What to do
Please agree to the terms and conditions.
Sign-up clicked without the tick.
Tick the box.
Your acceptance could not be saved. Please try again.
The server did not store I agree.
Press I agree again.
Please reach out to your Property Administrator to finalize the agreement.
Staff login while a new agreement awaits the owner.
Ask the owner to log in and accept.
No agreement has been published yet.
No agreement text exists (sign-up window).
Contact SunTatva.
Tips and FAQ
Q: Where can I read the agreement later? A: On the login page, click Terms of Service.
Q: Why can't my manager log in after an update? A: The owner has not accepted the new agreement yet.
