How do I check room availability and occupancy for future dates?
Short answer
Open Pricing & Availability > Rate & Availability Summary, choose 1-3 weeks, switch on the layers Occupancy (and Rates), and read the free rooms per room type in the heat map. The Calendar shows each room.
Steps
- Open Pricing & Availability > Rate & Availability Summary (page title Rate & Availability Summary; needs Access to Flash View).
- Choose the start date (arrows, date button, Working Date) and 1 Week / 2 Week / 3 Week.
- Switch on the layers you need: CRS (channel inventory), Rates, Occupancy, Chart.
- Read the heat map: the total line (rooms, hotel occupancy %) and each room type's free rooms per day. Click a cell for the breakdown (occupied, reserved, blocked, group block). Chart adds the Availability & occupancy Chart.
- Double-click an availability cell to start a new reservation for that type and date.
- For a room-by-room view open Calendar in the side menu; the room-type row shows unallocated bookings / available rooms.
- Use the export menu for PDF or Excel. For forecasts use Occupancy & Revenue Summary.
Check the result
Numbers match the Calendar; available = total rooms minus occupied, reserved, maintenance blocks, group blocks and unposted reservations.
Common problems
- The summary is missing from the menu: add the privilege Access to Flash View.
- Numbers differ from the Calendar: check Room Status as Available Room (V/Dirty, V/Clean) in Rental Setting.
- Messages: Pricing messages.