How do I add an extra bed or extra person to a room?
Short answer
For an extra guest, raise Adult or Child in Guests in the room (section Guest); the extra-person rate is added automatically. For a bed with its own fee, post an Extra Bed other charge.
Steps
Extra person (rate from the room type)
- Open the folio. In Guests in the room click + next to Adult or Child. The maximum follows the room type.
- To set the extra rate per date, click Total guests (Per day, dialog No. Of Guest).
- Save the folio.
Extra bed as a charge
- Create the charge once: Property Setup > Financial Settings > Other Charges > New Other Charge (for example Extra Bed, with Charge Rate; tick Reoccur Charge for a nightly fee) and Save.
- On the folio open Other charges (list on the left, or the Other charges line in Charges & balance), pick Category and Charge, set Rate and Qty, click Add.
- If asked Do you want to add an Other Charge for remaining stay days? choose Yes for every night. Click OK, then Save.
Check the result
Total Charges (or Total Rent) increases and the lines show under Rental Details or Other Charges.
Common problems
- n Adult(s) are allowed in X Room Type or Guest limit exceeded. Raise the room type maximum in Room Type Binding And Occupancy.
- Charge missing in the list: create it first in Other Charges.
- Messages: Reservation messages (files 07a-07k).