Messages - Utility
Every message in this area, with the exact text, the screen, the condition that triggers it and what to do. Text in angle brackets such as <room no> is filled in by the program. Search this page for a few words of the message you see.
Messages on screen
| Message (exact text) | Screen | When it appears | What to do |
|---|---|---|---|
| (text returned by the server) | Import Reservation - #/import/reservations | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
Invalid file extension. Only.xlsx,.xls and.csv files are allowed. |
Import Reservation - #/import/reservations | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
No reservation data found. |
Import Reservation - #/import/reservations | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Please select Reservation file. |
Import Reservation - #/import/reservations | A required selection has not been made when you click the action button. | Select the reservation file and Save. |
| (text returned by the server) | Redo Transaction - #/redo | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
Are you sure you want to perform Redo operation for the selected record(s)? |
Redo Transaction - #/redo | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Are you sure you want to permanently delete selected record(s)? |
Redo Transaction - #/redo | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
No Data selected for Delete! |
Redo Transaction - #/redo | A validation or business rule failed. | Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text. |
Please select record(s) to Redo! |
Redo Transaction - #/redo | A required selection has not been made when you click the action button. | Select the record(s) to redo! and Save. |
Redo Transaction Deleted Successfully. |
Redo Transaction - #/redo | Confirmation shown after the action completed. | Nothing to do. |
Redo Transaction Successfully. |
Redo Transaction - #/redo | Confirmation shown after the action completed. | Nothing to do. |
| (text returned by the server) | Undo transaction - #/undo | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
Are you sure you want to perform Undo operation for the selected record(s)? |
Undo transaction - #/undo | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Please select item(s) to Undo! |
Undo transaction - #/undo | A required selection has not been made when you click the action button. | Select the item(s) to undo! and Save. |
Undo Transaction Successfully. |
Undo transaction - #/undo | Confirmation shown after the action completed. | Nothing to do. |
Server-side messages
These are produced by the SunPMS server (or its database) and appear on whatever screen made the request.
| Message (exact text) | Screen | When it appears | What to do |
|---|---|---|---|
No record found. |
Server: RedoTransactionService / GetRedoTransaction; Server: RoomOwnerPaymentService / GetRoomOwnerPaymentData; Server: RoomOwnerPaymentService / GetRoomOwnerData and 1 more | The server refused the request and sent this text back to the screen. Condition: data == null || data.Count <= 0 |
Refresh the screen; the record may have been deleted or belongs to another property. Re-select it and retry. |
Procedure failed. |
Server: RoomOwnerPaymentRepository / RoomOwnerPaymentAddUpdate | The database call returned a failure code; the real cause is in the server exception log. Condition: status == -1 |
Try again. If it repeats, give support the screen, time and what you were saving; they can read the exception log. |
Something wrong, Please try again. |
Server: RedoTransactionService / RedoTransaction; Server: RedoTransactionService / DeleteRedoTransaction; Server: RoomOwnerPaymentService / RoomOwnerPaymentAddUpdate and 1 more | The database call returned a failure code; the real cause is in the server exception log. Condition: res.Item1 == false |
Try again. If it repeats, give support the screen, time and what you were saving; they can read the exception log. |
Transaction promotion was blocked. PostgreSQL prepared transactions are disabled. |
Server: UndoTransactionRepository / Promote | The server refused the request and sent this text back to the screen. Condition: (no enclosing condition: the failure path of the method) |
Correct the data named in the message and retry; if the cause is unclear contact support. |