Messages - Reports
Every message in this area, with the exact text, the screen, the condition that triggers it and what to do. Text in angle brackets such as <room no> is filled in by the program. Search this page for a few words of the message you see.
Messages on screen
| Message (exact text) | Screen | When it appears | What to do |
|---|---|---|---|
| (text returned by the server) | Chart - #/chart/:id | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
| (text returned by the server) | Ledger summary - #/ledger-summary/:id | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
Email sent successfully. |
Ledger summary - #/ledger-summary/:id | Confirmation shown after the action completed. | Nothing to do. |
| (text returned by the server) | Report - #/report/:id | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
Email sent successfully. |
Report - #/report/:id | Confirmation shown after the action completed. | Nothing to do. |
From Month should not be greater than To Month. |
Report - #/report/:id | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
No Sales & Channels available for this category. |
Report - #/report/:id | A validation or business rule failed. | | businessSoureces.length == 0` |
Select atleast one Guest status. |
Report - #/report/:id | A required selection has not been made when you click the action button. | Make the selection named in the message and try again. |
You can select a maximum date range of 1 year only. |
Report - #/report/:id | A business rule blocked the action. | Change the value or the data so that it satisfies the rule stated in the message. |
| (text returned by the server) | Reservation comparison report - #/reports/booking-comparison/:id | The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. | Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support. |
Email sent successfully. |
Reservation comparison report - #/reports/booking-comparison/:id | Confirmation shown after the action completed. | Nothing to do. |
Please select atleast one criteria. |
Reservation comparison report - #/reports/booking-comparison/:id | A required selection has not been made when you click the action button. | Select the atleast one criteria and Save. |
Are you sure you want to delete? |
Reservation comparison report criteria - #/reports/booking-comparison/criteria/:id | A Yes/No confirmation box before the action runs. | Click Yes to continue or No to cancel; nothing changes until you confirm. |
Maximum criteria limit exceeded. |
Reservation comparison report criteria - #/reports/booking-comparison/criteria/:id | A validation or business rule failed. | Change the value or the data so that it satisfies the rule stated in the message. |
Please select at least one criteria. |
Booking Comparison Report - server (booking-comparison-report) |
The server received an empty criteria list. | Add a criterion and click Show again. |
Maximum criteria limit exceeded. |
Booking Comparison Report - server (booking-comparison-report) |
The server received more than 5 criteria. | Remove criteria until 5 or fewer are left. |
Please select valid date criteria. |
Booking Comparison Report - server (booking-comparison-report) |
A date is invalid or a From date is after its To date. | Correct the dates in the criteria window. |
Please select atleast one criteria. |
Reservation comparison report criteria - #/reports/booking-comparison/criteria/:id | A required selection has not been made when you click the action button. | Select the atleast one criteria and Save. |
Please select valid date criteria. |
Reservation comparison report criteria - #/reports/booking-comparison/criteria/:id | A required selection has not been made when you click the action button. | Select the valid date criteria and Save. |
Server-side messages
These are produced by the SunPMS server (or its database) and appear on whatever screen made the request.
| Message (exact text) | Screen | When it appears | What to do |
|---|---|---|---|
Error in getting Data<ex> |
Server: MonthlyTaxExemptClaimReportService / MonthlyTaxExemptClaimReport | The server refused the request and sent this text back to the screen. Condition: catch (Exception ex) |
Correct the data named in the message and retry; if the cause is unclear contact support. |
No record found. |
Server: TapeChartService / GetTapeChart; Server: TapeChartService / GetTapChartViewReservationWithoutRoom | The server refused the request and sent this text back to the screen. Condition: rooms == null || !rooms.Any |
Refresh the screen; the record may have been deleted or belongs to another property. Re-select it and retry. |