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Messages - Guests

Messages and errors · Updated

Every message in this area, with the exact text, the screen, the condition that triggers it and what to do. Text in angle brackets such as <room no> is filled in by the program. Search this page for a few words of the message you see.

Messages on screen

Message (exact text) Screen When it appears What to do
(text returned by the server) Contactguest - #/contacts The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support.
Are you sure you want to delete this Category? Contactguest - #/contacts A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
Are you sure you want to permanently delete the selected record(s)? Contactguest - #/contacts A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
Category Added Successfully (source text has a typo: Successfuly) Contactguest - #/contacts Confirmation shown after the action completed. Nothing to do.
Category Updated Successfully (source text has a typo: Successfuly) Contactguest - #/contacts Confirmation shown after the action completed. Nothing to do.
Contact Category deleted successfully. Contactguest - #/contacts Confirmation shown after the action completed. Nothing to do.
ContactCategory(c) <category name> can not deleted, because they are in use. Contactguest - #/contacts A business rule blocked the action. Change the value or the data so that it satisfies the rule stated in the message.
Please enter Contact Category Name. Contactguest - #/contacts A required value is empty or invalid when you click the action button. | form.value.categoryName == null`
Please enter Short Name. Contactguest - #/contacts A required value is empty or invalid when you click the action button. | form.value.shortName == null`
Please select contact guest. Contactguest - #/contacts A required selection has not been made when you click the action button. Select the contact guest and Save.
Please select item(s) to delete! Contactguest - #/contacts A required selection has not been made when you click the action button. Select the item(s) to delete! and Save.
(text returned by the server) Import Guest - #/import/guests The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support.
Guest details imported successfully. Import Guest - #/import/guests Confirmation shown after the action completed. Nothing to do.
Invalid file extension. Only.xlsx,.xls and.csv files are allowed. Import Reservation - #/import/reservations A business rule blocked the action. Change the value or the data so that it satisfies the rule stated in the message.
Please upload an Excel file (.xlsx). Use Download Template for the correct format. Import Guest - #/import/guests You chose a file that is not.xlsx (since 2026-10-18; the older "Invalid file extension" text applied before). The file is cleared. Download the template, fill it, save as.xlsx and choose it again.
Please upload an Excel file (.xlsx). CSV files are not supported. Server: GuestMasterService / ImportGuestMaster A non-Excel file reached the server. Use the.xlsx template.
Please select Guest Details file. Import Guest - #/import/guests A required selection has not been made when you click the action button. Select the guest details file and Save.
Something went wrong. Import Guest - #/import/guests A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
Uploaded file is empty. Import Guest - #/import/guests A validation or business rule failed. Correct the field or situation described in the message and repeat the action. If it still appears, contact support with the screen and exact text.
(text returned by the server) Lostfound - #/lost-and-found The server rejected or failed the request and returned its own text, which is shown as-is. The wording depends on the server rule that failed. Read the text shown; it names the rule that failed. Find the same text in the Server-side messages table of this or another module file. If it is unclear, note the screen, time and text and contact support.
Are you sure you want to delete this? Lostfound - #/lost-and-found A Yes/No confirmation box before the action runs. Click Yes to continue or No to cancel; nothing changes until you confirm.
Found data deleted Lostfound - #/lost-and-found Confirmation shown after the action completed. Nothing to do.
Found data saved Lostfound - #/lost-and-found Confirmation shown after the action completed. Nothing to do.
Found data updated Lostfound - #/lost-and-found Confirmation shown after the action completed. Nothing to do.
Lost data deleted Lostfound - #/lost-and-found Confirmation shown after the action completed. Nothing to do.
Lost data saved Lostfound - #/lost-and-found Confirmation shown after the action completed. Nothing to do.
Lost data updated Lostfound - #/lost-and-found Confirmation shown after the action completed. Nothing to do.
Please enter current location. Lostfound - #/lost-and-found A required value is empty or invalid when you click the action button. | currentLocation == null`
Please enter item name. Lostfound - #/lost-and-found A required value is empty or invalid when you click the action button. | itemName == null`
Please enter name. Lostfound - #/lost-and-found A required value is empty or invalid when you click the action button. | claimedBy == null`

Server-side messages

These are produced by the SunPMS server (or its database) and appear on whatever screen made the request.

Message (exact text) Screen When it appears What to do
Below fields are mandatory fields.</br><mandatory fields> Server: GuestMasterService / CreateGuestMaster The server refused the request and sent this text back to the screen. Condition: isValidationsRequired AND mandatoryGuestData != null AND !string.IsNullOrEmpty(mandatoryFields) Correct the data named in the message and retry; if the cause is unclear contact support.
Could not delete. Server: GuestMasterService / DeleteGuestMaster The server refused the request and sent this text back to the screen. Condition: blnGuest == false Correct the data named in the message and retry; if the cause is unclear contact support.
Guest already in use. Server: GuestMasterService / DeleteGuestMaster The server refused the request and sent this text back to the screen. Condition: checkInGuestTrans != null && checkInGuestTrans.Count > 0 Correct the data named in the message and retry; if the cause is unclear contact support.
Guest detail not provided. Server: GuestMasterService / CreateGuestMaster The server refused the request and sent this text back to the screen. Condition: guestMaster == null Correct the data named in the message and retry; if the cause is unclear contact support.
Guest not found. Server: GuestMasterService / DeleteGuestMaster The server refused the request and sent this text back to the screen. Condition: GuestID <= 0 Refresh the screen; the record may have been deleted or belongs to another property. Re-select it and retry.
No file uploaded. Server: GuestMasterService / ImportGuestMaster The server refused the request and sent this text back to the screen. Condition: importFile == null || importFile.Length <= 0 Correct the data named in the message and retry; if the cause is unclear contact support.
No record found. Server: LostFoundService / GetLostFoundData The server refused the request and sent this text back to the screen. Condition: data == null Refresh the screen; the record may have been deleted or belongs to another property. Re-select it and retry.
Not Found Server: GuestMasterService / GetGuestMasterDetails The server refused the request and sent this text back to the screen. Condition: guestMaster == null || guestMaster.GuestID <= 0 Refresh the screen; the record may have been deleted or belongs to another property. Re-select it and retry.
Procedure failed. Server: GuestMasterRepository / SaveGuestMaster; Server: GuestMasterRepository / ConsolidateGuestMaster The database call returned a failure code; the real cause is in the server exception log. Condition: status == -1 Try again. If it repeats, give support the screen, time and what you were saving; they can read the exception log.
Property details not found Server: LostFoundService / GetLostFoundReportData The server refused the request and sent this text back to the screen. Condition: propertymaster == null Refresh the screen; the record may have been deleted or belongs to another property. Re-select it and retry.
Something wrong, Please try again. Server: LostFoundService / LostFoundAddUpdate; Server: LostFoundService / DeleteLostFound The database call returned a failure code; the real cause is in the server exception log. Condition: lostId <= 0 Try again. If it repeats, give support the screen, time and what you were saving; they can read the exception log.
The uploaded file contains no guest data. Server: GuestMasterService / ImportGuestMaster The server refused the request and sent this text back to the screen. Condition: using (var stream = new MemoryStream) AND using (var package = new ExcelPackage(stream)) AND worksheet.Dimension == null || worksheet.Dimensi... Correct the data named in the message and retry; if the cause is unclear contact support.
Vehicle maker detail not provided. Server: GuestMasterService / GetVehicleModel The server refused the request and sent this text back to the screen. Condition: string.IsNullOrEmpty(maker) Correct the data named in the message and retry; if the cause is unclear contact support.