https://suntatva-docs.pages.dev/help/getting-started/forgot-reset-password/https://i.ytimg.com/vi/_MoQ7y6jtFc/hqdefault.jpgSunPMS | Forgot and reset password | Forgot passwordIf you forget your password, SunTatva sends a one-time code to your registered e-mail. After you enter it you choose a new password. The same card is used when a password has expired.https://www.youtube.com/embed/_MoQ7y6jtFc2026-10-30https://suntatva-docs.pages.dev/help/getting-started/landing-portal/https://i.ytimg.com/vi/_3l5ulwWCxI/hqdefault.jpgSunPMS | Landing portal | Landing portal tourThe landing portal is the home screen after login. Here you choose which app, which group and which property to open, and you manage groups, licences and the IP whitelist.https://www.youtube.com/embed/_3l5ulwWCxI2026-10-30https://suntatva-docs.pages.dev/help/getting-started/create-additional-property/https://i.ytimg.com/vi/DE5zHNS_E_U/hqdefault.jpgSunPMS | Create an additional property | Second property and switchingAn owner can add more hotels (or restaurants, in SunPOS) to an existing group without creating a new group. The new property gets its own timezone, address and licences but shares the group's database.https://www.youtube.com/embed/DE5zHNS_E_U2026-10-30https://suntatva-docs.pages.dev/help/getting-started/ip-whitelist/https://i.ytimg.com/vi/hVZL1_UhFro/hqdefault.jpgSunPMS | IP whitelist | IP whitelist in SunAuthThe IP whitelist limits where restricted staff can open a property from, for example only from the hotel's internet connection. It is kept per group.https://www.youtube.com/embed/hVZL1_UhFro2026-10-30https://suntatva-docs.pages.dev/help/getting-started/licence-request/https://i.ytimg.com/vi/rPoj8RxchsQ/hqdefault.jpgSunPMS | Licence request from the landing portal | Licence request dialogLicences decide what a property may use: its plan (room limit), features and add-ons. The owner sends a request here; SunTatva staff activate it and contact you.https://www.youtube.com/embed/rPoj8RxchsQ2026-10-30https://suntatva-docs.pages.dev/help/getting-started/support-widget/https://i.ytimg.com/vi/L4x3TmG2d8k/hqdefault.jpgSunPMS | Support widgetThe Support button in the status bar (bottom right; on phones at the foot of the menu drawer) opens a panel to get help from SunTatva without leaving SunPMS. A badge on the button shows unread replies (9+ above nine).https://www.youtube.com/embed/L4x3TmG2d8k2026-10-30https://suntatva-docs.pages.dev/help/property-configuration/overview/https://i.ytimg.com/vi/ZWRWvuFXcAE/hqdefault.jpgSunPMS | Property Setup (settings hub)Property Setup is the home page for every master and setting in SunPMS. It shows one card per screen, grouped into setting groups, with a search box on top. A new hotel uses it once, in a fixed order, to describe its buildings, rooms, taxes and rates.https://www.youtube.com/embed/ZWRWvuFXcAE2026-10-30https://suntatva-docs.pages.dev/help/property-configuration/property-detail/https://i.ytimg.com/vi/8tLKc4EmzeQ/hqdefault.jpgSunPMS | Property DetailProperty Detail holds the identity of the hotel: name, address, phone, e-mail, logo, photo and (for Indian hotels) GSTIN and bank details. These values are printed on folios, invoices, receipts and e-mails, so fill them in before the first guest checks in.https://www.youtube.com/embed/8tLKc4EmzeQ2026-10-30https://i.ytimg.com/vi/7uv-xFC6JUQ/hqdefault.jpgSunPMS | Property Detail | Property detail profileProperty Detail holds the identity of the hotel: name, address, phone, e-mail, logo, photo and (for Indian hotels) GSTIN and bank details. These values are printed on folios, invoices, receipts and e-mails, so fill them in before the first guest checks in.https://www.youtube.com/embed/7uv-xFC6JUQ2026-10-30https://suntatva-docs.pages.dev/help/property-configuration/building/https://i.ytimg.com/vi/IIHkYXdUY4E/hqdefault.jpgSunPMS | Building | Creating a buildingA building is the top level of the room location (a block, tower or wing). Every room must belong to a building and a floor. Small hotels keep the single building that the system creates automatically (named Main).https://www.youtube.com/embed/IIHkYXdUY4E2026-10-30https://suntatva-docs.pages.dev/help/property-configuration/floor/https://i.ytimg.com/vi/K7dbObMLDiU/hqdefault.jpgSunPMS | Floor | Creating a floorA floor is the level on which a room sits. The system creates one floor, Lobby Floor. ) before you create rooms.https://www.youtube.com/embed/K7dbObMLDiU2026-10-30https://i.ytimg.com/vi/jjYlSPeR4zo/hqdefault.jpgSunPMS | Floor | Creating a floor - floorA floor is the level on which a room sits. The system creates one floor, Lobby Floor. ) before you create rooms.https://www.youtube.com/embed/jjYlSPeR4zo2026-10-30https://i.ytimg.com/vi/Xx2aenVU5Wg/hqdefault.jpgSunPMS | Floor | Creating a floor - add floorsA floor is the level on which a room sits. The system creates one floor, Lobby Floor. ) before you create rooms.https://www.youtube.com/embed/Xx2aenVU5Wg2026-10-30https://suntatva-docs.pages.dev/help/property-configuration/room-type/https://i.ytimg.com/vi/Dc9EOOdhsbo/hqdefault.jpgSunPMS | Room TypeA room type is a category of rooms that share a price, a tax and an inventory count (Standard, Deluxe, Suite). Reservations are taken against a room type; the actual room is assigned later. Rates in Rate Manager are set per room type.https://www.youtube.com/embed/Dc9EOOdhsbo2026-10-30https://i.ytimg.com/vi/L-vgmdCuTsw/hqdefault.jpgSunPMS | Room Type | room typeA room type is a category of rooms that share a price, a tax and an inventory count (Standard, Deluxe, Suite). Reservations are taken against a room type; the actual room is assigned later. Rates in Rate Manager are set per room type.https://www.youtube.com/embed/L-vgmdCuTsw2026-10-30https://i.ytimg.com/vi/N2KrHAojx-0/hqdefault.jpgSunPMS | Room Type | Suite, family and economy room typesA room type is a category of rooms that share a price, a tax and an inventory count (Standard, Deluxe, Suite). Reservations are taken against a room type; the actual room is assigned later. Rates in Rate Manager are set per room type.https://www.youtube.com/embed/N2KrHAojx-02026-10-30https://suntatva-docs.pages.dev/help/property-configuration/room-type-binding-occupancy/https://i.ytimg.com/vi/YM4eE2Dy4uA/hqdefault.jpgSunPMS | Room Type Binding And OccupancyThis screen sets how many guests a room type holds and, optionally, binds its rates to the base room type so you only maintain one set of prices. Example: the Deluxe base rate is always Standard + 20%.https://www.youtube.com/embed/YM4eE2Dy4uA2026-10-30https://i.ytimg.com/vi/E-npkHq5GD0/hqdefault.jpgSunPMS | Room Type Binding And Occupancy | Room type occupancy and rate bindingThis screen sets how many guests a room type holds and, optionally, binds its rates to the base room type so you only maintain one set of prices. Example: the Deluxe base rate is always Standard + 20%.https://www.youtube.com/embed/E-npkHq5GD02026-10-30https://suntatva-docs.pages.dev/help/property-configuration/room/https://i.ytimg.com/vi/EhQWX02o-ZQ/hqdefault.jpgSunPMS | RoomThe Room master lists every physical room. Each room has a name (the room number guests see), a code, a room type, a building, a floor and a few features (smoking, handicap, pet, hourly).https://www.youtube.com/embed/EhQWX02o-ZQ2026-10-30https://suntatva-docs.pages.dev/help/views-and-navigation/phone-and-tablet-layout/https://i.ytimg.com/vi/j4riHT634bc/hqdefault.jpgSunPMS | Phone and tablet layoutSunPMS adapts to the width of your screen. The same screens, rules and privileges apply on a desktop, a tablet and a phone; only the frame and the way lists are drawn change. All controls are at least 44 pixels high so they are easy to touch.https://www.youtube.com/embed/j4riHT634bc2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/new-reservation-vs-walk-in/https://i.ytimg.com/vi/kOJvEQpheGA/hqdefault.jpgSunPMS | New Folio - Reservation or Walk-in Check-in | Create a reservation with an advance paymentClick New Folio (the green split button in the header; the arrow next to it opens a menu with New Folio and Group Folio; or Reservations New Folio in the sidebar, or press Ctrl+K and type "New Folio") to open an empty folio.https://www.youtube.com/embed/kOJvEQpheGA2026-10-30https://i.ytimg.com/vi/m_TrV15U53s/hqdefault.jpgSunPMS | New Folio - Reservation or Walk-in Check-in | Walk-in guest: folio, room, signature, cash…Click New Folio (the green split button in the header; the arrow next to it opens a menu with New Folio and Group Folio; or Reservations New Folio in the sidebar, or press Ctrl+K and type "New Folio") to open an empty folio.https://www.youtube.com/embed/m_TrV15U53s2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/stay-details/https://i.ytimg.com/vi/qFPTAzi0gB0/hqdefault.jpgSunPMS | Folio - Stay and Rent Details | Family booking: extra adult, child, extra bed and the…The folio is one page with three columns. The left list ON THIS FOLIO jumps to a section (Guest, Stay & rate, Status & options, Documents, Take payment) and the list OPEN opens a window (Other charges, Payments, Shared guests, Vehicles, Do not rent, Turndown & DND, Remarks, Stay history).https://www.youtube.com/embed/qFPTAzi0gB02026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/guest-details-and-documents/https://i.ytimg.com/vi/HG4Q3C-zyvU/hqdefault.jpgSunPMS | Folio - Guest Details and Documents | Guest profile, identity document, vehicle, shared…Step-by-step screenshotshttps://www.youtube.com/embed/HG4Q3C-zyvU2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/payments-and-deposits/https://i.ytimg.com/vi/AnErmdfE5go/hqdefault.jpgSunPMS | Folio - Payments, Advance, Deposit and Refund | Advance payment, card authorize form and…The Take payment section is the last section of the folio (click Take payment in the ON THIS FOLIO list). A Receipt # chip and a Show Payments button are at its top; below them are three tabs: Payment Type, Sales & Channels and Room / Guest.https://www.youtube.com/embed/AnErmdfE5go2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/remarks-and-extra-info/https://i.ytimg.com/vi/XUvB-AarT1Y/hqdefault.jpgSunPMS | Folio - Remarks, Turndown, History and… | Folio: remarks, turndown, Do Not Rent,…Besides stay, guest, charges and payments, a folio keeps notes and small service settings: free-text remarks in six categories, the room turndown time, Do Not Disturb, the housekeeping frequency, the guest's earlier stays and vehicle details.https://www.youtube.com/embed/XUvB-AarT1Y2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/room-change-and-assignment/https://i.ytimg.com/vi/cw4ppV6IPxE/hqdefault.jpgSunPMS | Assigning and Changing a Room | Changing the room of an in-house guestStep-by-step screenshotshttps://www.youtube.com/embed/cw4ppV6IPxE2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/cancel-and-no-show/https://i.ytimg.com/vi/x7IKLJ6gjTI/hqdefault.jpgSunPMS | Cancelling a Reservation and No-Show | Cancelling a reservation, marking a no-show and…Step-by-step screenshotshttps://www.youtube.com/embed/x7IKLJ6gjTI2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/check-in-reservation/https://i.ytimg.com/vi/fMqHZC_TeDw/hqdefault.jpgSunPMS | Checking in a Reservation | Check in a guest from a reservationStep-by-step screenshotshttps://www.youtube.com/embed/fMqHZC_TeDw2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/checkout-and-invoice/https://i.ytimg.com/vi/BSrk5sKWaK4/hqdefault.jpgSunPMS | Check-out, Settlement and Invoice Printing | Settle the bill and check outThe footer has Back, Close, Next and the primary Check Out. The same rules and messages as the folio button apply.https://www.youtube.com/embed/BSrk5sKWaK42026-10-30https://i.ytimg.com/vi/JiF2oYyZT04/hqdefault.jpgSunPMS | Check-out, Settlement and Invoice Printing | Walk-in, full payment, check-out and invoiceThe footer has Back, Close, Next and the primary Check Out. The same rules and messages as the folio button apply.https://www.youtube.com/embed/JiF2oYyZT042026-10-30https://i.ytimg.com/vi/PAYcsKRJknQ/hqdefault.jpgSunPMS | Check-out, Settlement and Invoice Printing | Check out with parking still openThe footer has Back, Close, Next and the primary Check Out. The same rules and messages as the folio button apply.https://www.youtube.com/embed/PAYcsKRJknQ2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/split-folio/https://i.ytimg.com/vi/4vQ29CK0TEk/hqdefault.jpgSunPMS | Split Folio | Splitting a folio between two guestsSplit Folio copies part of the rent, other charges and payments of a stay onto a second, separate invoice for one guest. Typical uses: a company pays the room and the guest pays the extras, or two guests in one room want separate bills. The original folio is not changed and keeps the full total;https://www.youtube.com/embed/4vQ29CK0TEk2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/late-checkout/https://i.ytimg.com/vi/adz5wNKUfRQ/hqdefault.jpgSunPMS | Late CheckOutLate CheckOut lists in-house guests whose departure date has already passed but who have not been checked out. This happens when a guest leaves without telling the desk, or when the desk forgets to check out.https://www.youtube.com/embed/adz5wNKUfRQ2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/group-reservation/https://i.ytimg.com/vi/UMjSJn_G1rc/hqdefault.jpgSunPMS | Group Reservation and Group Check-InA group ties many room folios to one group record (name, dates, rate, sales channel, group payments and charges). Members are normal folios opened from the group.https://www.youtube.com/embed/UMjSJn_G1rc2026-10-30https://i.ytimg.com/vi/r-Vnyb97BXI/hqdefault.jpgSunPMS | Group Reservation and Group Check-In | Group signature and membersA group ties many room folios to one group record (name, dates, rate, sales channel, group payments and charges). Members are normal folios opened from the group.https://www.youtube.com/embed/r-Vnyb97BXI2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/group-block-rooms/https://i.ytimg.com/vi/QK4gIo_Eq1I/hqdefault.jpgSunPMS | Group Block Rooms and Single Room Blocks | Block rooms for a groupA group block holds a number of rooms of a room type for the group on selected dates, without naming rooms, so they are not sold elsewhere. The window also stores the group's release rule: when the unsold rooms of the block go back to general sale.https://www.youtube.com/embed/QK4gIo_Eq1I2026-10-30https://i.ytimg.com/vi/u1VZ5xluayI/hqdefault.jpgSunPMS | Group Block Rooms and Single Room Blocks | Search Group, cancel and delete a groupA group block holds a number of rooms of a room type for the group on selected dates, without naming rooms, so they are not sold elsewhere. The window also stores the group's release rule: when the unsold rooms of the block go back to general sale.https://www.youtube.com/embed/u1VZ5xluayI2026-10-30https://i.ytimg.com/vi/d6BkN5KnwYM/hqdefault.jpgSunPMS | Group Block Rooms and Single Room Blocks | Search Group: open a group, block rooms,…A group block holds a number of rooms of a room type for the group on selected dates, without naming rooms, so they are not sold elsewhere. The window also stores the group's release rule: when the unsold rooms of the block go back to general sale.https://www.youtube.com/embed/d6BkN5KnwYM2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/booking-transactions/https://i.ytimg.com/vi/9NS498bn55Q/hqdefault.jpgSunPMS | Booking Transactions - Reservations Without RoomsMany bookings, especially from online channels, arrive with a room type but no room number. They are the "reserved without room" (R/WO) bookings. The window Reservation Without Rooms (Date: date) lists the bookings for one date and lets you give each a real room, one by one or all together.https://www.youtube.com/embed/9NS498bn55Q2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/print-and-email/https://i.ytimg.com/vi/Vxmlu9SgHXo/hqdefault.jpgSunPMS | Printing and E-mailing the Folio | Printing and e-mailing the folio, invoice and…The three icons in the header of a saved folio (next to Guest link and More) open the same list of documents for Print, WhatsApp and Email. Each window shows the documents as large buttons;https://www.youtube.com/embed/Vxmlu9SgHXo2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-header-and-info/https://i.ytimg.com/vi/jabXrTgkIYs/hqdefault.jpgSunPMS | Folio - Header, Information Icon, Folio… | Folio header: status, information, folio…The identity header at the top of the folio screen tells you in one glance which folio you have open, where the stay stands, who created it and how to print or e-mail it. It is the same on a new reservation, an in-house stay and a checked-out stay.https://www.youtube.com/embed/jabXrTgkIYs2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-undo-check-in/https://i.ytimg.com/vi/w-dT88X6Noc/hqdefault.jpgSunPMS | Folio - Undo Check-In | Undo a check-in from the folioUndo takes a same-day check-in back. Use it when the front desk checked a guest in by mistake or into the wrong room and the stay has not really started. What happens depends on how the folio was created, see the two cases below.https://www.youtube.com/embed/w-dT88X6Noc2026-10-30https://i.ytimg.com/vi/V-8ADjw3YF4/hqdefault.jpgSunPMS | Folio - Undo Check-In | Undo a walk-in check-inUndo takes a same-day check-in back. Use it when the front desk checked a guest in by mistake or into the wrong room and the stay has not really started. What happens depends on how the folio was created, see the two cases below.https://www.youtube.com/embed/V-8ADjw3YF42026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-guest-search-and-name-detail/https://i.ytimg.com/vi/Q-UetYvo5No/hqdefault.jpgSunPMS | Folio - Search Guest, Keep or New Profile,… | Folio: search a guest, keep or new…Before you type a new guest on the folio, look for the guest in the guest database. A returning guest keeps one profile (address, phone, e-mail, documents, earlier stays) and you do not have to retype it.https://www.youtube.com/embed/Q-UetYvo5No2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-locked-copy-and-read-only-states/https://i.ytimg.com/vi/EPcDgigEfVQ/hqdefault.jpgSunPMS | Folio - Locked Reservation, Copy… | Folio: lock, copy reservation, cancelled…A folio does not always accept every change. This topic explains the Lock switch, how Copy Reservation works, and what a cancelled or checked-in folio lets you do.https://www.youtube.com/embed/EPcDgigEfVQ2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-documents-and-images/https://i.ytimg.com/vi/Tlty4t1yKao/hqdefault.jpgSunPMS | Folio - Documents (ID, Passport) with Front… | Folio: add, edit and delete an identity…The Documentation section keeps the identity documents of the guest: type, number, name, expiry, address and a picture of the front and the back. Hotels attach them at reservation or at check-in because the law or the hotel policy asks for an identity proof.https://www.youtube.com/embed/Tlty4t1yKao2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/simplified-folio-screen/https://i.ytimg.com/vi/fCi1LE1SP_E/hqdefault.jpgSunPMS | Simplified Check-In / Reservation Screen… | Simplified check-in screen: walk-in…The simplified folio is a cleaner version of the folio screen. The folio is split into 7 sections in the order the desk works - Stay, Guests, Documents, Charges, Payments, Remarks, History - and only one is open at a time, with a short "what to do" line on top of it.https://www.youtube.com/embed/fCi1LE1SP_E2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/simplified-group-screen/https://i.ytimg.com/vi/dGC3OGEIJFo/hqdefault.jpgSunPMS | Simplified Group Check-In / Reservation… | Simplified group screen: create a group,…The simplified group screen leads you through a group booking in 8 sections: Group details, Stay & rate, Rooms & members, Charges, Payments, Documents, Remarks and Check in / out.https://www.youtube.com/embed/dGC3OGEIJFo2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-guest-link-panel/https://i.ytimg.com/vi/LNdzZHLBBLo/hqdefault.jpgSunPMS | Folio - Guest Link Panel | Folio Guest link panel: send the link and follow the online…The Guest link button in the folio header shows, in one small panel, everything about the guest's own page for this stay: whether the link was sent and how, whether the guest opened it, whether the online check-in was submitted and approved, whether the guest allowed notifications on the phone and…https://www.youtube.com/embed/LNdzZHLBBLo2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-rate-and-tax/https://i.ytimg.com/vi/W2nP7IJXjhs/hqdefault.jpgSunPMS | Folio - Rate per Night, Rate Change and Tax… | Folio: rate per night, rate change and…The room charge of a stay is built night by night: for each night the program takes the rate of the chosen Rate Type for that date, then adds the taxes that are linked to the room type.https://www.youtube.com/embed/W2nP7IJXjhs2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-discount/https://i.ytimg.com/vi/i6wZP7_caSQ/hqdefault.jpgSunPMS | Folio - Discount (percentage or amount)… | Folio: discount by percentage or amountThe discount takes one amount off the bill of the whole stay. You choose which parts of the bill it is calculated on (rent, occupancy tax, other charges, tax on other charges) and whether you type a percentage or a fixed amount. This page follows a real session with the numbers.https://www.youtube.com/embed/i6wZP7_caSQ2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-other-charges-worked/https://i.ytimg.com/vi/wrM800KZL8A/hqdefault.jpgSunPMS | Folio - Other Charges Worked Through (add,… | Folio: add, edit and delete other charges04 Other charges describes the Charges window field by field. This page follows one real session on an in-house folio, with the numbers, so that you can see what each action does to the bill.https://www.youtube.com/embed/wrM800KZL8A2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-payments-currency-receipts/https://i.ytimg.com/vi/kSb_4vkYZ9I/hqdefault.jpgSunPMS | Folio - Payments in Detail (types, foreign… | Folio: payment types, currency and…Payments, advance, deposit and refund lists the fields and messages. This page follows real sessions in the demo hotel with the numbers: choosing the payment type, paying in a foreign currency, the rules for editing and deleting, refunds, and the receipt.https://www.youtube.com/embed/kSb_4vkYZ9I2026-10-30https://i.ytimg.com/vi/1NwOBSv56VE/hqdefault.jpgSunPMS | Folio - Payments in Detail (types, foreign… | Folio: save, refund, delete and receiptPayments, advance, deposit and refund lists the fields and messages. This page follows real sessions in the demo hotel with the numbers: choosing the payment type, paying in a foreign currency, the rules for editing and deleting, refunds, and the receipt.https://www.youtube.com/embed/1NwOBSv56VE2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-payment-transfer-and-company/https://i.ytimg.com/vi/_ajXvQ5XrM8/hqdefault.jpgSunPMS | Folio - Payment Transfer to Another Room… | Folio: payment transfer between roomsThe Take payment section has three tabs: Payment Type (money from the guest), Room / Guest (money from another in-house guest) and Sales & Channels (money owed by a company). This page covers the last two.https://www.youtube.com/embed/_ajXvQ5XrM82026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-rental-adjustment/https://i.ytimg.com/vi/KAjxVNo3iO4/hqdefault.jpgSunPMS | Folio - Rental Adjustment (correct today's room charge) | Folio: rental adjustmentA rental adjustment adds one correction line to the room charge of today on a guest who is already in house. The original night stays as it was; the adjustment is an extra line with its own rate and tax, usually negative.https://www.youtube.com/embed/KAjxVNo3iO42026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-deposit-and-invoice/https://i.ytimg.com/vi/IIcWt7kQSTM/hqdefault.jpgSunPMS | Folio - Deposits at Check-out, Invoice and… | Folio: settle and check outVideo: deposit, refund and check-outhttps://www.youtube.com/embed/IIcWt7kQSTM2026-10-30https://suntatva-docs.pages.dev/help/reservations-and-folio/folio-complimentary-and-house-use/https://i.ytimg.com/vi/NTxIqOht2O0/hqdefault.jpgSunPMS | Folio - Complimentary and House-Use Stays | Folio: complimentary payment and…A hotel gives a room free of charge for a guest of the management, a travel-trade familiarization stay or a staff member, and sometimes uses a room itself (house use). There are two ways to do it in SunPMS.https://www.youtube.com/embed/NTxIqOht2O02026-10-30https://suntatva-docs.pages.dev/help/reception/search-reservation/https://i.ytimg.com/vi/I6Y_vKcxh6k/hqdefault.jpgSunPMS | Search Reservation | Searching reservations and guests, Register, Calendar and DashboardFinds reservations by status, name, reservation ID, room, dates and channel, and lets you open, copy, cancel, re-activate or delete them.https://www.youtube.com/embed/I6Y_vKcxh6k2026-10-30